Staples

3.7
204 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Grandville, MI provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
3313 Century Center Street SW, Grandville, MI
49418, United States

Hours

Reviews

3.7
204 reviews
5 stars
106
4 stars
28
3 stars
14
2 stars
13
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of staff, particularly in the printing and customer service departments.

Long Wait Times

Numerous reviews highlighted excessive wait times, especially for Amazon returns and shipping services, indicating a need for better staffing.

Store Cleanliness

Several customers reported that the store was dirty and poorly maintained, with specific complaints about the condition of the bathrooms.

Product Availability

Customers generally found that the store had the items they needed, although some noted issues with stock levels and organization.

Mixed Experiences

While many had positive interactions, there were also reports of rude or unhelpful staff, particularly in high-pressure situations.
  • MB
    Meli Barrios
    Nov 17, 2025
    1.0
    Horrible printing paper quality with high prices! I placed an order for a poster size 24x30 image and was quoted $30, when I picked up my order the paper was NOT poster paper, it was thin and it was already crinkleing. Never going there again for any printing services again. Why say it's poster paper when in reality it feels and crinkles just like regular thin printing paper?
  • JS
    Joan Silverthorne
    Nov 16, 2025
    1.0
    Avoid if you plan to drop off a UPS package. You will wait in a 20-minute line with all of the Amazon returns. Save yourself a headache and find another UPS drop site.
  • CL
    Caleb Loomis
    Nov 13, 2025
    1.0
    I have been here twice to make the same Amazon return. I get an hour lunch with my work, and after driving here, it left me with 50 minutes to get the return done. Both times I waited in the line only to make it about half way through before having to bail to get back to work. Don't advertise a service if you can't do it competently. Maybe pull an additional person to help with the monster line?! If you are here to do an Amazon return (and why else would you be in a Staples? Lol), go literally anywhere else.
  • DV
    dave v
    Nov 6, 2025
    5.0
    Excellent service from Fernando as I tried to navigate a copy machine where I needed electronic copies onto a thumb drive and hard copies for a binder of some important family documents. I wonder if he sensed how discombobulated I was that morning. Thank you Fernando for making sure i didn't mess things up.
  • DR
    Daniel Reed
    Nov 2, 2025
    2.0
    They advertise for shipping UPS. But every time I go in there the line is 20 people deep and takes forever. It seems to me like the management would figure out that they should add more people in the shipping section. Can you imagine if you went into the bank and the line was 25 people long? Complete mismanagement You see the problem with your own eyes but yet you don't fix the problem. I will find another place to ship and to shop.

Frequently Asked Questions About Staples

What services does Staples in Grandville, MI offer?

Staples provides printing, shipping, technology, travel, recycling, design services, direct mail, passport photos, Amazon returns, and Amazon pickup services.

What are the operating hours of Staples in Grandville?

Staples is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 10:00 AM to 6:00 PM.