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Staples

3.6
(213 reviews)

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Grandville, MI provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
3313 Century Center Street SW, Grandville, MI
49418, United States

Hours

Reviews

3.6
213 reviews
5 stars
110
4 stars
28
3 stars
13
2 stars
13
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some employees provided excellent service and went above and beyond to assist customers, others were reported as unhelpful or rude.

Amazon Returns

The store consistently struggles with long wait times and inadequate staffing for Amazon returns, leading to customer frustration.

Store Condition

Multiple reviews highlighted the store's cleanliness issues, with reports of a dirty environment and disorganized shelves.

Printing Services

Customers had mixed experiences with printing services, with some praising helpful staff while others reported delays and poor quality.
  • AT
    Anne Thorp
    Feb 8, 2026
    5.0
    I ordered business cards that designed using their processes and templates. It was quick and easy. The cards were ready the next day and nicely done.
  • KW
    Katia Wierenga
    Feb 6, 2026
    5.0
    Quick easy transaction from website to pick up in store
  • RD
    Rebecca Dutcher
    Feb 5, 2026
    5.0
    Staff is always friendly here. I use the printing services most where it's easy to upload things online and then get printed here to pick up. Turn around is fast and great quality.
  • JH
    Jason Hatkowski
    Jan 10, 2026
    1.0
    Like others have said, Amazon returns here are a pain. This company partnered with Amazon on purpose but makes no move to attempt customer service. When I walked in, there was a manager and two employees at the service desk laughing about how long the Amazon returns line is and joking about people should just leave. Meanwhile they have one poor employee working the Amazon counter at the pace of the sloth from Monster’s INC. Very unprofessional to have your employees all standing around laughing while over 20 customers wait in line for a service you volunteered to handle as a company. I imagine the goal was to drive business from those that are in to do returns, but it in fact motivated me and the 19 others that day to spend $0 here ever. This was frustratingly unprofessional.
  • TH
    Tyler Hindenach
    Jan 2, 2026
    1.0
    There is a line wrapping halfway around the store with Amazon returns. There is only one worker assisting returns while three workers at the cashier area are sitting and watching

Frequently Asked Questions About Staples

What services does Staples in Grandville, MI offer?

Staples provides printing, shipping, technology, travel, recycling, design services, direct mail, passport photos, Amazon returns, and Amazon pickup services.

What are the operating hours of Staples in Grandville?

Staples is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 10:00 AM to 6:00 PM.

Brand Certified Facts from Staples

Staples partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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