Brand Certified
United States Postal Service
3.7(71 reviews)
Certified by United States Postal Service • Apr 05, 2026
Business Details
1451 Lake Dr SE, Grand Rapids, MI
49506, United States
Certified by United States Postal Service • Apr 05, 2026
(800) 275-8777
Certified by United States Postal Service • Apr 05, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Apr 05, 2026
About
Certified by United States Postal Service • Apr 05, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1451 Lake Dr SE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Apr 05, 2026
Hours
Certified by United States Postal Service • Apr 05, 2026
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday9:00 AM - 2:00 PM
SundayClosed
Reviews
3.7
71 reviews
5 stars
41
4 stars
6
3 stars
2
2 stars
3
1 star
19
- KKKaylaApr 2, 20265.0The USPS at 1451 Lake Drive is by far the best postal office in my opinion! I’ve lived all over the country, so I’ve been to many different post offices over the course of my life. For the past three years, I’ve been using a PO Box with the Eastown USPS, and they have never disappointed me. The ladies working at this location are absolutely wonderful, thoughtful, kind and diligent! At this point, they know me by name and anticipate my needs before I even have to ask. The customer service is outstanding, and I honestly can’t say enough about how well they treat their patrons. Thank you so much Barb and Sarah, I genuinely adore you both, and I’m so grateful for the work that you do! I don’t get to stay long on any given trip to the post office since I’m always on my way to work when I stop in, but every time I get to interact with you, no matter how short, I feel truly happy! Thank you!
- HLHeather LangeMar 25, 20265.0The downtown location is great! Theresa is an amazing person and a huge help. She has a wealth of knowledge and will help you with anything you need done! Dominique is a natural customer service person. She is very patient, beyond kind, amazingly helpful, and has the best smile. There was a line when we went in to get a passport. She did not get frustrated or anxious at all! She still took her time with us and made sure we were given the best experience. I appreciated her immensely (even though one person in line didn't!) If you are in front of her, you are her focus. I'm positive she gives everyone in front of her the same service. No matter their attitude. I will go out of my way to use this location because of Theresa and Dominique.
- SCSammeetra CarrMar 2, 20261.0Second incident of my package not being delivered properly. This time it was lost. Irresponsible non caring management. Impolite service. Blame game amongst both branches and customer service representatives. No one has an answer. This manager at this location stated that the package wasn’t there. Didn’t check anywhere. Didn't pull up my tracking number. Didn’t answer why they didn’t respond to the other branches email. No accountability. How do you know it’s not there if you haven’t checked?. It’s showing that it never LEFT THAT LOCATION. No one cares about your important information just being lost or stolen.
- HMHarry MillerJan 8, 20262.0Rude and unaccommodating. I recommend going somewhere else.
- NBNathan BartosDec 22, 20253.0The people who work here are nice and helpful, and things are well-stocked. However, this location is Deeply in-need of more staff or, at the very least, a self-service kiosk. The line is Frequently 6-10 customers deep with only one clerk working, which can take 30-45 minutes to get to the front. Begging for a self-service kiosk, especially when I need to scan a simple QR code to ship something out. Fund and staff this properly!!!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service at 1451 Lake Dr SE?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a passport at this Post Office?
Yes, this location accepts first-time passport applications and can take passport photos by appointment. You should complete and print your application form beforehand.
Do I need an appointment for passport services at this Post Office?
Yes, most passport services require an appointment using the online scheduler although some limited walk-in hours are available at select locations.
What are the operating hours of the Post Office on Lake Dr SE?
The Post Office is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 2:00 PM. It is closed on Sundays.
How can I obtain a PO Box at this Post Office?
You can apply for a PO Box online or in person at the Post Office by bringing two valid IDs and a completed application form. Online applications are available at the USPS website.
Are the PO Boxes accessible after the Post Office closes?
Most locations offer 24/7 access to PO Boxes in the lobby but access hours can vary by location. It's best to check with this specific Post Office for exact lobby hours.
Is there a fee for getting a passport photo at this Post Office?
Yes, the current fee for a passport photo at USPS locations is $15.
How can nearby places such as Gallery 154 or Terra GR enhance my visit to the Post Office?
You can visit Gallery 154 nearby for art and gifts or enjoy a pizza or bar experience at Terra GR before or after your postal errands, making your trip convenient and enjoyable.
What nearby food options are available near the United States Postal Service at 1451 Lake Dr SE?
You can try D'arts Donuts for sweets, That Early Bird cafe for coffee and smoothies, or Quarantino's for pizza and fast food, all located close to the Post Office.
Are there any community services or support organizations near the Post Office I can visit?
Yes, nearby organizations like the Ottawa Hills Neighborhood Association, No Surrender Running Club, and Grand Rapids Pride Center provide community and social services you might find helpful.
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