Brand Certified
United States Postal Service
2.6(103 reviews)
Certified by United States Postal Service • Apr 05, 2026
Business Details
3665 28th St SE, Grand Rapids, MI
49512, United States
Certified by United States Postal Service • Apr 05, 2026
(800) 275-8777
Certified by United States Postal Service • Apr 05, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Apr 05, 2026
About
Certified by United States Postal Service • Apr 05, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3665 28th St SE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Apr 05, 2026
Hours
Certified by United States Postal Service • Apr 05, 2026
Monday9:30 AM - 7:00 PM
Tuesday9:30 AM - 7:00 PM
Wednesday9:30 AM - 7:00 PM
Thursday9:30 AM - 7:00 PM
Friday9:30 AM - 7:00 PM
Saturday10:00 AM - 3:00 PM
SundayClosed
Reviews
2.6
103 reviews
5 stars
33
4 stars
5
3 stars
4
2 stars
5
1 star
56
- SSSonia Shipe1 day ago1.0Never open! It says that they are open until 3pm- drove here and they are closed at 12:50pm. This is not the first time this happens but its the last.
- CCcarter chaseMar 8, 20261.0You can't drop off mail when it is closed. There's no box or slot. At the literal Post Office. Brilliant.
- KKKevin KnoxFeb 21, 20261.0It’s kind of incredible to me that this is the post office, they’re unable to mail something for me because they don’t have the postage. I doubt the United States Postal Service will last much longer, considering they can’t do the one thing they’re supposed to do, which is mail things.
- HVHao VanFeb 14, 20262.0They couldn't print prepaid my label. Just wasted money, time and effort with them.
- CWCheryl WolfeJan 24, 20265.0Staff is always so friendly and patient. Customers seem to come in with all types of questions and the workers take their time to go through everything! I am there weekly because of my home business.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 3665 28th St SE?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can often take your passport photo. You should complete and print your application form before applying.
Do I need an appointment for passport services at this location?
Most Post Offices require scheduling an appointment online for passport services, though limited walk-in hours may be available at select locations.
What are the operating hours of this Post Office?
Monday to Friday from 9:30 AM to 7:00 PM, Saturday from 10:00 AM to 3:00 PM, and closed on Sunday.
Is it possible to rent a PO Box at this Post Office, and how can I do it?
Yes, you can reserve a PO Box online and complete your setup in person at this location by bringing two valid IDs and the application.
What nearby places can I visit after using the services at the Post Office?
You can visit Centerpointe Mall for shopping, Launch Trampoline Park Grand Rapids for entertainment, or Bath & Body Works for candles and gifts.
Are there nearby facilities where I can get packing services?
Yes, Two Men and a Truck located nearby offers packing services, ideal for your shipping needs from the Post Office.
Is there an ATM close by if I need to withdraw money after visiting the Post Office?
Yes, a PNC ATM is located nearby for your convenience.
Can I find fitness activities near the Post Office?
Yes, Planet Fitness is nearby, offering gym and fitness instruction services for active lifestyles.
What is the contact information to reach the United States Postal Service at this location?
You can call the local phone number at +1 616-285-0364 or the main phone number at +1 800-275-8777.
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 05, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website