United States Postal Service

2.6
118 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 225 Michigan St NW to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
225 Michigan St NW, Grand Rapids, MI
49501, United States

Hours

Reviews

2.6
118 reviews
5 stars
36
4 stars
7
3 stars
8
2 stars
4
1 star
63
  • ZP
    zach perkins
    Sep 27, 2025
    1.0
    sorry excuse for workers
  • KL
    Karsen Leek
    Sep 18, 2025
    5.0
    My first in person mailing experience with USPS was 10/10. I send letters semi frequently but I’ve never had to mail a package here before. Dominque was so amazing, kind and patient with me. It not service you can count on these days, so I have to shout it out! Thanks again for a lovely interaction and easy mail experience! I love my local usps.
  • TF
    Tijuan Felton
    Sep 17, 2025
    1.0
    Rude! Talking with co workers while people wait in line. People have things to do and just because you hate your job you make them sit and wait for you to talk about absolutely nothing. Ridiculous!!
  • DW
    Dave W
    Jul 23, 2025
    1.0
    Between the grand rapids facility and the Kalamazoo one, it takes Between 3 days an 2 weeks for these incompetent people to ship your stuff they received from across the country in less than 24 hours... time for a change people... fire the supervisor an the employees an get a better crew... these people are horrible an you all should be ashamed.
  • JH
    Jack Hodsdon
    Jun 16, 2025
    1.0
    Automated phone, cannot speak to actual humans!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.