United States Postal Service

2.6
109 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1765 3 Mile Rd NE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1765 3 Mile Rd NE, Grand Rapids, MI
49505, United States

Hours

Reviews

2.6
109 reviews
5 stars
39
4 stars
6
3 stars
1
2 stars
3
1 star
60
  • DJ
    Debra Jones
    Jan 3, 2026
    5.0
    This Post difficult is nearly home, it is convenient The staff is professional and courteous. .
  • SJ
    Sean Johnson
    Aug 21, 2025
    5.0
    My Dad "Sam"works with you guys and he loves working with you guys .
  • AT
    Alexis Tuffs
    Jul 30, 2021
    1.0
    Went to mail a package and the girl there wouldn't tape my label on the envelope for me (would have taken 2 small pieces of tape). I was told to buy an packing tape roll from them in order to send it. I ran home to get tape, couldn't find anything but duct tape, which I know they wouldn't accept, so I went back, stood in line for 30 minutes while the same girl flirted with a customer in front of 5 other customers waiting. I brought the packing tape up to the other girl in line and she told me I didn't have to buy tape, that she would just tape it for me since it was just 2 pieces. Thanks USPS for making something that should have taken 5 minutes take an hour.
  • CL
    Connor LaCombe
    Jan 25, 2016
    1.0
    Dealt with the rudest worker imaginable when I stopped in. I printed a stamp to mail a large envelope with the self service kiosk, and bought a sheet of 10 to meet the minimum transaction amount. The kiosk only printed the first label, and I never received the sheet of 10. So I stopped in the next business day and before I could finish explaining the situation, the lady interrupted me and said "well no I'm sure it printed but because of the static electricity it sticks to the sides". So I said that I had felt around for it along the edges of the printer and didn't find anything, she then proceeded to scold me, "no, no, you wouldn't have been able to see it." -- Anyway, I got my stamps and remembered how it felt to be 3 again. The people in line in front of me that dealt with her seemed to leave equally as irked as I did.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.