United States Postal Service

2.5
111 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1625 Walker Ave NW to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1625 Walker Ave NW, Grand Rapids, MI
49504, United States

Hours

Reviews

2.5
111 reviews
5 stars
37
4 stars
3
3 stars
4
2 stars
5
1 star
62
  • KD
    kurt daimler
    Jan 5, 2026
    1.0
    I was notified through predictive delivery that at 7:pm the mail carrier could not deliver our mail/package due to the mailbox being unapproachable . My mailbox is/ was 100% approachable. I cleared the area this morning so my package could be delivered. It's a prescription. I am disappointed that the USPS can't be honest and just say they forgot to deliver it. It's really no wonder the USPS is struggling. Do Better
  • JH
    Jubenal Hernandez
    Nov 29, 2025
    5.0
    Very helpful and polite team
  • DD
    Dakiya Daniels
    Nov 17, 2025
    5.0
    Had a problem with mail coming to my new address, they reached out to me and worked hard To find my mail. They brung it right to my Doorstep! Such a blessing very very grateful for them
  • PM
    Pamela Marble
    Nov 15, 2025
    2.0
    They don’t deliver my mail like they should. I don’t care if it’s junk mail. It’s there job to deliver it.
  • AA
    Anais Adjahi
    Oct 6, 2025
    5.0
    I went there in the morning and was helped by Anthony, he had fantastic customer service and was very helpful! The other reviews about him are right, he helps with a smile and seems to know what he is doing! 😁🙌🏾

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.