United States Postal Service

2.6
47 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2017 Eastern Ave SE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2017 Eastern Ave SE, Grand Rapids, MI
49507, United States

Hours

Reviews

2.6
47 reviews
5 stars
16
4 stars
2
3 stars
1
2 stars
3
1 star
25
  • DM
    Dominique Morris
    Jan 5, 2026
    5.0
    I had a great experience thanks to Kwynn. She was very nice, knowledgeable, and handled my needs with genuine kindness and professionalism. She greeted every customer with a smile and a friendly “How are you?” which really made the visit pleasant. Kwynn was truly a joy and made the post office experience smooth and positive. Excellent customer service!
  • TR
    Tyler Robart
    Jul 17, 2025
    1.0
    Go to the Lake dr location instead!! This is the worse USPS location i have ever been to… there is one regular worker who is awesome but today i went in and the lady was extremely rude, she wouldn’t take my package because it had a little flange hanging off and she said it was too damaged… instead of being nice and helping she refused to take the package or help, i am tired of going here and they never want to do their jobs.
  • DD
    Dugosk
    Dec 15, 2023
    1.0
    Horrible. Enough said.
  • MC
    Monique Caradine
    May 6, 2018
    1.0
    I have a p.o. box and I don't have access to it when I come into town.. I arrived Saturday afternoon and I can't get to my mail crazy why am I paying 60 bucks when I don't have access to my mail .. I travel on my job I leave out Monday morning but this office don't open until 10am

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.