United States Postal Service

2.6
45 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 2017 Eastern Ave SE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2017 Eastern Ave SE, Grand Rapids, MI
49507, United States

Hours

Reviews

2.6
45 reviews
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24
  • TR
    Tyler Robart
    Jul 17, 2025
    1.0
    Go to the Lake dr location instead!! This is the worse USPS location i have ever been to… there is one regular worker who is awesome but today i went in and the lady was extremely rude, she wouldn’t take my package because it had a little flange hanging off and she said it was too damaged… instead of being nice and helping she refused to take the package or help, i am tired of going here and they never want to do their jobs.
  • DD
    Dugosk
    Dec 15, 2023
    1.0
    Horrible. Enough said.
  • SC
    Stacy Cheatham
    Sep 20, 2022
    4.0
    LOVE THE SHORT DISTANCE WALKING AND WHEN I GO THEY ARE HELPFUL.
  • AG
    Alison Garnier
    Aug 3, 2020
    1.0
    Worst experience ever. The lady working there today (08/03/20 at 3pm) is the most rude person I have ever seen. I tried to explain clearly what I needed, she kept cutting me off and telling me “this is not how you do it”, although I have clear instructions from the embassy on how to do it and which enveloppe I needed. I had to insist but all of it ended with my official document (birth certificate) being torn up. Do not go there. Never had issues in East Grand Rapids so I will keep going there from now on.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.