United States Postal Service

3.7
68 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1451 Lake Dr SE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1451 Lake Dr SE, Grand Rapids, MI
49506, United States

Hours

Reviews

3.7
68 reviews
5 stars
39
4 stars
6
3 stars
2
2 stars
3
1 star
18
  • HM
    Harry Miller
    4 days ago
    2.0
    Rude and unaccommodating. I recommend going somewhere else.
  • NB
    Nathan Bartos
    Dec 22, 2025
    3.0
    The people who work here are nice and helpful, and things are well-stocked. However, this location is Deeply in-need of more staff or, at the very least, a self-service kiosk. The line is Frequently 6-10 customers deep with only one clerk working, which can take 30-45 minutes to get to the front. Begging for a self-service kiosk, especially when I need to scan a simple QR code to ship something out. Fund and staff this properly!!!
  • JK
    Joshua Knights
    Nov 21, 2025
    1.0
    Incompetence at its finest
  • BK
    Blessed K
    Oct 18, 2025
    5.0
    Had no issues
  • TR
    Tyler Robart
    Jul 19, 2025
    5.0
    This is the BEST USPS location around, we live closer to the Eastern location but that location is NOT good, i drive out of my way to come here instead because the staff is always incredibly nice, helpful, and patient. This location is always stocked with stuff you might need, and always clean!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.