United States Postal Service

2.8
31 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 120 Monroe Center St NW to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
120 Monroe Center St NW, Grand Rapids, MI
49503, United States

Hours

Reviews

2.8
31 reviews
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14
  • AA
    Abu
    Sep 3, 2025
    1.0
    This post office is a joke. Never opens on time and the workers will argue with you. I waste time and gas coming down to this location. And they aren't even open on Saturdays. Get new employees.
  • TS
    Tedd Smith
    Jun 19, 2023
    5.0
    A small Post Office in walkable downtown with pleasant staff and no long lines! We always have a good experience with the friendly and efficient postal worker!
  • TM
    Tyler M.
    Mar 6, 2020
    4.0
    This is probably the most professional USPS in GR -- I've found the staff here to be more caring than most. It's not super convenient to get to but, I've never had a negative experience here.
  • DB
    Dawn Boiani
    Apr 23, 2019
    5.0
    I was missing a parcel that I had typo-ed to an incorrect address and called and they located and delivered it right away!
  • CF
    Candice Fleszar-Smith
    Feb 5, 2018
    5.0
    I had to move a business address, which required a lot of cards filled out, including one for each person in the office. Dawn was amazing and super helpful. She helped me get it done right to reduce potential snags. She even filled out half the cards. Thank you!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.