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Visit your local Post Office™ at 3970 S Greenbrooke Dr SE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
3970 S Greenbrooke Dr SE, Grand Rapids, MI
49512, United States
Hours
Reviews
2.0
152 reviews
5 stars
30
4 stars
6
3 stars2
2 stars
5
1 star
109
- TUTrenton UrbainSep 22, 20251.0No one is going to read this so I am just yelling into the void. What is the point of a phone number if no one ever answers it?
- CPCerberus PrimeJul 2, 20251.0Been trying to have a package for redelivery but no one's answering the phone tried at least 14 times in the last 2 days dies anyone actually work here???
- SSSuha AL SamakeeaJun 9, 20255.0Date: Monday, June 9, 2025, at 9:30 AM I had a great experience at the office today. The two ladies there were incredibly kind and helpful. I was concerned because my package was showing it was being shipped to my old address, but fortunately, it had only been scanned at the facility and hadn't gone out for delivery yet. The lady with black hair assisted me by retrieving the package directly from the facility, and the blonde lady helped me update my address and set up mail forwarding to my new location. Everything went so smoothly. I also want to thank the postman who pointed me in the right direction, as well as the delivery driver who had my package. Thank you all!
- SDSheri Beth DusekAug 18, 20231.0They continuously deliver our business mail to the wrong address and leave out going mail in our box for days. The supervisors are very nice when you call and things get better for a couple weeks then the whole cycle starts over again.
- CSCorrie SlauterMar 21, 20161.0Awful, I waited to pick up a package they were holding because they chose not to attempt delivery. As I was standing there waiting for her to get my package I watched her carry on a conversation with another employee instead of getting me my package. I asked the 2nd guy that was at the desk if she was going to look for my package or continue to talk to her friend in back. He went to tell her about my complaint and she grapped what she thought was my package right off the shelf in front of her. Made several rude comments to me because I called her out. I signed and she handed me the package, I got to my car and it most certainly was not my package. She even looked at my ID and neither of the names on the package were mine. I went back in to tell her and she asked again for my ID. She went to the back again to look and after about 10 minutes she came back to tell me they don't have it, she doesn't know where it is. This is 3 days after I got the notice that it was being held at this office. So now I have no idea where my package is, and I have to rely on the people who lost it to try to find it again. The gentleman at the desk was kind, the women are very rude. I have never seen such laziness in my life.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service on 3970 S Greenbrooke Dr SE?
You can send mail and packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and offers passport photo services by appointment.
Do I need an appointment to use the passport services?
Yes, most passport services require scheduling an appointment online. Limited walk-in hours are available at select locations.
What are the operating hours of this USPS location?
Monday to Friday from 9:00 AM to 5:00 PM, Saturday from 9:00 AM to 12:30 PM, closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can search for and reserve PO Boxes online at https://www.usps.com/manage/po-boxes.htm and complete the setup in person at the location.
Are there nearby places where I can grab a bite before or after visiting the post office?
Yes, nearby are Jimmy John's sandwich shop and China 1 Chinese restaurant where you can enjoy a meal.
What nearby fitness options are available near the USPS location?
PowerStrength Adult Fitness and Coaching Programs and PowerStrength Training Systems gyms are close by for your workout needs.
Is there a nearby coffee shop I can visit when I'm at the area?
Yes, the Coffee Clubhouse is nearby, which serves coffee and offers amusement park attractions and activities.
Can I contact this USPS location by phone?
Yes, you can call the local phone at +1 616-656-5795 or the main phone at +1 800-275-8777.
Where can I find additional USPS services or information online?
Visit the USPS website at https://www.usps.com/postoffice or use their mobile apps available on iOS and Android for more services.