Business Details
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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3970 S Greenbrooke Dr SE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
3970 S Greenbrooke Dr SE, Grand Rapids, MI
49512, United States
Hours
Reviews
2.0
156 reviews
5 stars
34
4 stars
6
3 stars2
2 stars
5
1 star
109
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some customers praised the helpfulness of staff, many reported rude and unprofessional behavior, particularly when addressing issues with packages.
Delivery Issues
Numerous reviews highlighted consistent problems with package delivery, including misdelivered items, failure to attempt delivery, and packages being marked as undeliverable without proper attempts.
Phone Accessibility
Customers expressed frustration over the inability to reach the post office by phone, with many reporting long wait times or no response at all.
Wait Times
Many customers noted long wait times at the post office, often leading to dissatisfaction with the service.
- RSRonny SmoovDec 27, 20255.0Sara has been the best mail carrier we’ve had at Oxford place and The Reserve. She’s punctual she’s so friendly with our office staff. we’ve built a great relationship. She’s always knowledgeable about the deliveries and always puts a smile on our face.
- PDPhill DA' REAL DEALDec 23, 20255.0Excellent Customer Service
- MBMace BNov 25, 20255.0Came in at like 4:58 the lady who helped was the best!
- TUTrenton UrbainSep 22, 20251.0No one is going to read this so I am just yelling into the void. What is the point of a phone number if no one ever answers it?
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service on 3970 S Greenbrooke Dr SE?
You can send mail and packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and offers passport photo services by appointment.
Do I need an appointment to use the passport services?
Yes, most passport services require scheduling an appointment online. Limited walk-in hours are available at select locations.
What are the operating hours of this USPS location?
Monday to Friday from 9:00 AM to 5:00 PM, Saturday from 9:00 AM to 12:30 PM, closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can search for and reserve PO Boxes online at https://www.usps.com/manage/po-boxes.htm and complete the setup in person at the location.
Are there nearby places where I can grab a bite before or after visiting the post office?
Yes, nearby are Jimmy John's sandwich shop and China 1 Chinese restaurant where you can enjoy a meal.
What nearby fitness options are available near the USPS location?
PowerStrength Adult Fitness and Coaching Programs and PowerStrength Training Systems gyms are close by for your workout needs.
Is there a nearby coffee shop I can visit when I'm at the area?
Yes, the Coffee Clubhouse is nearby, which serves coffee and offers amusement park attractions and activities.
Can I contact this USPS location by phone?
Yes, you can call the local phone at +1 616-656-5795 or the main phone at +1 800-275-8777.
Where can I find additional USPS services or information online?
Visit the USPS website at https://www.usps.com/postoffice or use their mobile apps available on iOS and Android for more services.