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Visit your local Post Office™ at 3665 28th St SE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
This place is never open when I try to mail it package. It’s literally 2pm and there closed
HH
Hannah Herron
Aug 25, 2025
1.0
Absolutely awful customer service from the lady working here today. Told me I had to tape up my box and handed me a roll of tape, I taped it up and then she charges me $4 for the tape roll… I never knew I was buying the whole tape roll nor did she tell me that when she handed it over. She insisted I take the roll and I told her that I didn’t know I was buying the roll and if I did I would’ve just left and taped it myself. I left the roll for her to play her little game again!
DC
Danson Cheng
May 31, 2025
1.0
The service is really bad, one of the staff is so rude without patience, looks like you owe her money...
TA
Tizita Assefa
May 30, 2025
1.0
No manager at site. Little knowledge. Very expensive.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 3665 28th St SE?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can often take your passport photo. You should complete and print your application form before applying.
Do I need an appointment for passport services at this location?
Most Post Offices require scheduling an appointment online for passport services, though limited walk-in hours may be available at select locations.
What are the operating hours of this Post Office?
Monday to Friday from 9:30 AM to 7:00 PM, Saturday from 10:00 AM to 3:00 PM, and closed on Sunday.
Is it possible to rent a PO Box at this Post Office, and how can I do it?
Yes, you can reserve a PO Box online and complete your setup in person at this location by bringing two valid IDs and the application.
What nearby places can I visit after using the services at the Post Office?
You can visit Centerpointe Mall for shopping, Launch Trampoline Park Grand Rapids for entertainment, or Bath & Body Works for candles and gifts.
Are there nearby facilities where I can get packing services?
Yes, Two Men and a Truck located nearby offers packing services, ideal for your shipping needs from the Post Office.
Is there an ATM close by if I need to withdraw money after visiting the Post Office?
Yes, a PNC ATM is located nearby for your convenience.
Can I find fitness activities near the Post Office?
Yes, Planet Fitness is nearby, offering gym and fitness instruction services for active lifestyles.
What is the contact information to reach the United States Postal Service at this location?
You can call the local phone number at +1 616-285-0364 or the main phone number at +1 800-275-8777.