United States Postal Service

2.6
94 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 3665 28th St SE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3665 28th St SE, Grand Rapids, MI
49512, United States

Hours

Reviews

2.6
94 reviews
5 stars
30
4 stars
5
3 stars
4
2 stars
4
1 star
51
  • SS
    Ski Ski
    Sep 2, 2025
    1.0
    This place is never open when I try to mail it package. It’s literally 2pm and there closed
  • HH
    Hannah Herron
    Aug 25, 2025
    1.0
    Absolutely awful customer service from the lady working here today. Told me I had to tape up my box and handed me a roll of tape, I taped it up and then she charges me $4 for the tape roll… I never knew I was buying the whole tape roll nor did she tell me that when she handed it over. She insisted I take the roll and I told her that I didn’t know I was buying the roll and if I did I would’ve just left and taped it myself. I left the roll for her to play her little game again!
  • DC
    Danson Cheng
    May 31, 2025
    1.0
    The service is really bad, one of the staff is so rude without patience, looks like you owe her money...
  • TA
    Tizita Assefa
    May 30, 2025
    1.0
    No manager at site. Little knowledge. Very expensive.
  • DH
    Dean Hiler
    Jan 2, 2016
    1.0
    This is not a post office. It's a moving company.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.