Business Details
5110 28th Street, Grand Rapids, MI
49512, United States
Certified by Staples • Feb 22, 2026
(616) 949-2705
Certified by Staples • Feb 22, 2026
https://stores.staples.com/mi/grand-rapids/5110-28th-street
Certified by Staples • Feb 22, 2026
About
Certified by Staples • Feb 22, 2026
Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Grand Rapids, MI provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Staples • Feb 22, 2026
Hours
Certified by Staples • Feb 22, 2026
Reviews
3.9
141 reviews
5 stars
84
4 stars
18
3 stars
8
2 stars
5
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many customers praised the helpfulness and friendliness of staff, others reported rude or dismissive behavior, particularly in the print department.
Product Availability
Customers appreciate the wide selection of office supplies and printing services, but some expressed frustration with stock issues and pricing, particularly for color copies.
Store Experience
The store environment received varied feedback; while some found it clean and well-organized, others noted disorganization and long wait times due to understaffing.
Staff Knowledge
Many reviews highlighted the staff's knowledge and willingness to assist, although there were instances of poor communication and lack of support during busy times.
- SLSally LoewFeb 7, 20265.0Excellent customer service at the Print Shop! Helped me navigate printing multiple copies and photos as well!
- JSJodi SmithFeb 4, 20265.0I used Staples design and printing tools on their website. They turned out better than I hoped and on time! Great job!
- DFDavid FoxJan 21, 20265.0Excellent customer service at the store and especially at the print center. They stand behind their work and if something needs fixing, they take care of it right away without any hassle. Very impressed with their products and services and the people who work there!
- RKRobert KosterDec 18, 20255.0Great place to buy office supplies, they have a great inventory. If you can't find it here..it most likely has not yet been invented yet.
- DDDrekaDec 17, 20255.0Charity..Ben..Cheri..they help a lot of small businesses but I’m so thankful for their kindness and insight…some I couldn’t name but the whole team a gem..and my business is appreciative of them.
Frequently Asked Questions About Staples
What services does Staples in Grand Rapids, MI offer?
Staples provides innovative printing, shipping, technology, travel, and recycling services, along with products essential for working and learning.
What are the store hours for Staples in Grand Rapids?
Staples is open Monday to Friday from 8:00 AM to 8:00 PM, Saturdays from 9:00 AM to 6:00 PM, and Sundays from 11:00 AM to 6:00 PM.
Which payment options are accepted at Staples in Grand Rapids?
Staples accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Does Staples in Grand Rapids provide pickup and delivery services?
Yes, Staples offers in-store pickup, curbside pickup, delivery, and same-day delivery services.
Can I recycle electronics and ink cartridges at Staples?
Yes, Staples offers recycling services for electronics, ink cartridges, and batteries.
What brands and products can I find at Staples in Grand Rapids?
Staples carries brands like Amazon, Avery, Dell, HP, Microsoft, Apple, Canon, Epson and products including computers, printers, office supplies, furniture, and tech accessories.
Does Staples provide passport photo and travel services?
Yes, Staples offers passport photo services and travel-related services at their Grand Rapids location.
Are there any nearby Starbucks locations where I can grab a coffee before visiting Staples?
Yes, Starbucks is located nearby Staples, making it convenient to grab a coffee before or after your visit to Staples.
Where is the closest UPS Access Point location relative to Staples?
There is a UPS Access Point location near Staples, which can help with convenient package drop-off and pick-up while you shop or use Staples services.
What nearby places can I visit for dining after shopping at Staples?
Nearby dining options include Bob Evans, Tropical Smoothie Cafe, Mad Chicken, Moe's Southwest Grill, and LongHorn Steakhouse for a variety of meals after your visit.
Brand Certified Facts from Staples
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Certified February 22, 2026Yext Knowledge Graph
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