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Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Grand Rapids, MI provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.9
136 reviews
5 stars
79
4 stars
18
3 stars
8
2 stars
5
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed; while some employees are praised for their helpfulness and professionalism, others are criticized for poor communication and dismissive attitudes.
Store Experience
Customers appreciate the cleanliness and organization of the store, but some report issues with long wait times and inadequate staffing during busy periods.
Product Availability
The store generally has a good selection of office supplies, but some customers have noted issues with pricing and availability of specific items.
Printing Services
Experiences with printing services vary widely; some customers report excellent service and quick turnaround, while others faced delays and poor communication.
Staff Knowledge
Many reviews highlight the staff's knowledge and willingness to assist, although there are instances of unhelpful behavior that detract from the overall experience.
- RCRichard Comiskey4 days ago5.0Talk about 5 Star customer service. Eldar and Martha are Rock Stars!! I know I came in with a simple print request but they treated me like I was a $1000 customer. I really appreciate the professional and attentive service. You have earned all of my print business from now on. Keep up the great work!!!!
- TWTeyana WoodsNov 14, 20251.0Went to print a few pages today and had the most negative experience with the lady in the print area. When someone greets you, you usually share a greeting back and don’t just blank stare and say “yes”. Just plain ol rude. They need to revamp their existing staff, maybe hire Gen-Z workers.
- SGSam GunNov 6, 20252.0Terrible service and communication.
- CVCarly VisserSep 28, 20255.0I enjoy coming here to do amazon returns. It's never too busy when I go and it is a smooth process.
- JJJim JarvisSep 26, 20255.0Great people - very helpful.
Frequently Asked Questions About Staples
What services does Staples in Grand Rapids, MI offer?
Staples provides innovative printing, shipping, technology, travel, and recycling services, along with products essential for working and learning.
What are the store hours for Staples in Grand Rapids?
Staples is open Monday to Friday from 8:00 AM to 8:00 PM, Saturdays from 9:00 AM to 6:00 PM, and Sundays from 11:00 AM to 6:00 PM.
Which payment options are accepted at Staples in Grand Rapids?
Staples accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Does Staples in Grand Rapids provide pickup and delivery services?
Yes, Staples offers in-store pickup, curbside pickup, delivery, and same-day delivery services.
Can I recycle electronics and ink cartridges at Staples?
Yes, Staples offers recycling services for electronics, ink cartridges, and batteries.
What brands and products can I find at Staples in Grand Rapids?
Staples carries brands like Amazon, Avery, Dell, HP, Microsoft, Apple, Canon, Epson and products including computers, printers, office supplies, furniture, and tech accessories.
Does Staples provide passport photo and travel services?
Yes, Staples offers passport photo services and travel-related services at their Grand Rapids location.
Are there any nearby Starbucks locations where I can grab a coffee before visiting Staples?
Yes, Starbucks is located nearby Staples, making it convenient to grab a coffee before or after your visit to Staples.
Where is the closest UPS Access Point location relative to Staples?
There is a UPS Access Point location near Staples, which can help with convenient package drop-off and pick-up while you shop or use Staples services.
What nearby places can I visit for dining after shopping at Staples?
Nearby dining options include Bob Evans, Tropical Smoothie Cafe, Mad Chicken, Moe's Southwest Grill, and LongHorn Steakhouse for a variety of meals after your visit.