Location.com logo
Brand Certified

DHL Express Service Point Grand Rapids

3.5
(343 reviews)

Business Details

5028 Kraft Avenue SE, Grand Rapids, MI
49512, United States
(800) 225-5345
https://locations.us.express.dhl.com/mi/grand-rapids/5028-kraft-avenue-se

About

Shipping ServiceLogistics ServiceMailing ServiceCourier ServiceDHL USA
The DHL Express Service Point at Grand Rapids in Grand Rapids offers international shipping services and next day shipping and delivery for your personal or business needs. With a staff of shipping experts and a variety of day and time-definite shipping services, easily ship luggage, passports, or packages of any size to destinations across the U.S. or internationally.  For more information and DHL Promo Codes to help you save on every shipment, visit our store today.

Details

  • DeliveryAvailable

Location

DHL Express Service Point Grand Rapids
5028 Kraft Avenue SE, Grand Rapids, MI
49512, United States

Hours

Reviews

3.5
343 reviews
5 stars
199
4 stars
11
3 stars
5
2 stars
8
1 star
120
  • TK
    Tiha Kabir
    6 days ago
    5.0
    Super quick! Thank you so much!
  • PP
    Percival
    Feb 8, 2026
    1.0
    I think they just need to fire the management team and restart again. It’s been multiple times receiving packages from Europe but once it arrives at this location, they will hold it for a day or more and no explanation is given. Their service is crud. My last package was on hold for 3days
  • SO
    s o
    Feb 4, 2026
    1.0
    My was supposed to receive a package today but no package!!! Not surprised after reading the reviews. It took less time for the package to come from Greece to the states then shipping it to my house from a warehouse. I live in Michigan and my package has been in Grand rapids Michigan for 5 days. Seriously 5 days just setting there. I’m going to contact the that company that I purchased the item being shipped and let them know I will never buy from them ever again until they find a more reliable shipper !!! DHL you suck !!
  • CH
    Cami Hernandez
    Jan 15, 2026
    1.0
    The worst parcel delivery company. They think they can fix the problem with just an apology. I've been waiting two weeks for a package that can't reach its destination due to a lack of communication. A complete waste of time and money. I don't recommend them at all; they're a free headache.
  • MA
    M A
    Jan 9, 2026
    1.0
    Regarding the customer service experience, I had requested express delivery, which was scheduled for Friday. I waited the entire morning at home for my package. Despite the package arriving at this location at 8am that morning, it was not prepared for delivery by the end of the day. When I visited the office, the front desk staff refused to retrieve my order and advised me to wait until next Monday at home to receive my package, instead of fulfilling their responsibility and delivering the package that was already at this location.

Frequently Asked Questions About DHL Express Service Point Grand Rapids

What services does DHL Express Service Point Grand Rapids offer?

DHL Express Service Point Grand Rapids offers international shipping services and next day shipping and delivery for personal or business needs.

Where is DHL Express Service Point Grand Rapids located?

It is located at 5028 Kraft Avenue SE, Grand Rapids, MI 49512, US.

Brand Certified Facts from DHL Express Service Point Grand Rapids

This information is certified by DHL Express Service Point Grand Rapids and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 15, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others