United States Postal Service

2.6
67 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 324 Washington Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
324 Washington Ave, Grand Haven, MI
49417, United States

Hours

Reviews

2.6
67 reviews
5 stars
22
4 stars
5
3 stars
1
2 stars
4
1 star
35
  • DD
    Denise DeJong
    Nov 1, 2025
    1.0
    Terrible customer service
  • MS
    Madelynn Stubblefield
    Oct 17, 2025
    5.0
    Giving a shout out to employee Katie and mail route worker Steph (I believe that’s his name). I had issues getting a package delivered when all my other items in the same order arrived on time. I called USPS customer service who sent a message to the GH location and within minutes Katie reached out to me to get more information on the situation. She followed through with multiple phone calls and got in touch with the gentleman on the mail route. Long story short, they figured it out, and he brought my package right up to my 3rd floor apartment, insuring I received it. I’ve never had an issue like this with any mail before, but these folks handled the situation in such a professional, timely, and friendly manner- actually CARING about their customer. Thank you both so much!
  • CP
    Cancer Lady Pro
    Oct 3, 2025
    1.0
    Even though I came in during the walk-in hours the Grand Haven post office refused to service me for a passport and also started an argument with myself and another customer in the post office making me have to drive 15 miles away just to get a passport. You should not be treating anyone like this if they come during the hours that you say you should service them.
  • NA
    Nicholos Armsdon
    Sep 16, 2025
    1.0
    Awful service..Used many post offices but by far the worst one I’ve encountered so far
  • MB
    Marie Bart
    Sep 4, 2025
    5.0
    Always good

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.