United States Postal Service

2.6
21 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 8283 S State Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
8283 S State Rd, Goodrich, MI
48438, United States

Hours

Reviews

2.6
21 reviews
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11
  • PN
    Pop Tab Nation
    Aug 9, 2025
    1.0
    Unhelpful and lazy employee. Wasted 45 minutes of driving because she won’t hand me a form that their website says they supply. Atlas usps is way better, don't waste your time here.
  • EE
    Eilish Ellinger
    Jul 29, 2025
    1.0
    Not sure why when someone comes in for a passport photo they have to be helped first even though three other people are in line then have to be told to wait 30 minutes so those people can get their passport photos done, that doesn’t make any sense. Why don’t you help the people that it takes not even two minutes? So now i have to sit here for 30 mins even tho it takes not even 30 seconds to scan my package? Also everyone that works here needs Customer service classes asap. Im calling corporate.
  • JB
    Justin Beydoun
    Aug 5, 2021
    1.0
    Worst experience ever. They shipped my package out. Damaged it. I made a claim and they denied it. Lost my package, I'm out $837.47. Don't ever use this joke of a shipping company!!!
  • JC
    Jake Carr
    Feb 4, 2020
    1.0
    been locked out of my mail box for over a week. I have gotten zero help from them. I do not understand how this is even legal. terrible service
  • MM
    M Martin
    Jul 3, 2018
    3.0
    I am editing my review of the Goodrich post office. This used to be a great, phenomenal post office where the service was above and beyond expectations as described by my original review. Unfortunately, none of the people who provided the great care and service are there any longer. Service is just average now but isn't that the case just about everywhere and not only usps? Original review (I am leaving it up because I am very thankful for the service I used to get at this post office) I wanted to write a review to share my extremely positive experience with the Goodrich, Michigan Post Office. I have informed delivery so I know what I am getting in the mail and when on a day to day basis. I would say I get my mail and packages about 99% of the time. Occasionally, a mistake happens (as it did today). I had a package that said it was delivered on tracking but I didn't get anything. I went to the Goodrich Post Office and Tracy got on the phone right away to my carrier who IMMEDIATELY turned around and went looking for my package. By the time I got home (about a 10 minute ride), my package had already been located (it was delivered to the wrong house) and on my porch. Then Tracy called me as I was taking my package in to tell me that my package should be on my porch. I think this is phenomenal service and I wanted to publicly say "Thank You" to all the hard working folks at the Goodrich Post Office. People typically only post reviews when they are pissed but I felt that I needed to post a positive experience.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.