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United States Postal Service

2.8
(58 reviews)

Business Details

289 W Commerce Blvd, Gaylord, MI
49735, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 289 W Commerce Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
289 W Commerce Blvd, Gaylord, MI
49735, United States

Hours

Reviews

2.8
58 reviews
5 stars
24
4 stars
1
3 stars
1
2 stars
3
1 star
29
  • SC
    Steve Clifton
    Feb 17, 2026
    1.0
    We haven't been getting any mail on Saturday for a month and we haven't received any since last Friday I get Monday was president day but Saturday and today aren't im very disappointed lately with the mail delivery
  • GM
    George Montgomery
    Feb 9, 2026
    2.0
    Had visitors at our home parking in the drive and street. Carrier refused to deliver mail and Amazon packages. She had plenty of room to access the mailbox. Packages would not have fit in the box so she also failed in her responsibility to bring them to our door. Why does Amazon continue to support these services.
  • KT
    Ken Teichman
    Jan 24, 2026
    1.0
    Called to see if my “held mail” was actually held at the office this time instead of being taken out by my mail lady today at 1030am. I spoke to a person named ANTHONY, YES my mail was there!….. jokes on me though for trying to avoid another day of the mail lady not delivering due to weather and myself taking a step to have usps hold my mail so I can not stress if my mail will show or not. Firstly i 100% understand the weather as to why i resorted to the “hold my mail” option, now let’s be clear Anthony will tell you when you are and are not allowed to receive YOUR mail. He simply states there is a minimum 3 day hold period if i used their “hold mail” service, unfortunately the loophole is on the usps website stating at anytime held mail may be picked up and you will then receive mail delivery service as usual. I informed him of that and he stated I CANNOT pick my mail up until the 3 day hold is over. We went back and forth. No vulgar language just myself trying to explain everything I can to get MY MAIL and in the end. I was left with the answer. You’ll be able to pick it up at the end of your hold period. ODDLY enough, i was able to cancel my hold my request at 11am this morning. So I'm essence Anthony took it upon himself to refuse me my mail. I would like to speak to someone that can handle this kind of disgusting customer service. Lastly to top it off he simply said a state trooper or any law enforcement wouldn’t be able to help me either as they work for the state. Though enforce federal laws.
  • BB
    Barnacle Bill
    Nov 20, 2025
    5.0
    I was just in here for the first time today shipping a package. The inside appeared clean & items well stocked. Employee “Samantha” was both courteous & helpful! I highly recommend this location! 👍👍🇺🇸😁📫
  • TR
    Tristan Roux
    Nov 7, 2025
    1.0
    Went to ship a snowboard and they don’t even have boxes😅 what kinda mail office that is advertising they make customs boxes and tells you don’t wrap the item up Becuase they need to see it. Get it there and pretty much figure it out🤡

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

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