FedEx Ship Center

3.6
184 reviews
Exterior view of FedEx Ship Center

About

Shipping ServiceMailing ServicePackaging Supply Store
Visit FedEx Ship Center in Freeland, MI when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.

Location

FedEx Ship Center
8273 Garfield Rd, Freeland, MI
48623, United States

Hours

Reviews

3.6
184 reviews
5 stars
96
4 stars
22
3 stars
16
2 stars
0
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff interactions is mixed; while some customers praised the friendly and helpful staff, others reported unprofessional behavior and poor service.

Delivery Issues

Numerous complaints about packages being delivered late, to the wrong address, or not delivered at all, with drivers often failing to make proper delivery attempts.

Communication Problems

Customers expressed frustration over the inability to reach a live person for assistance, leading to unresolved issues and poor customer experiences.

Facility Experience

The location is generally described as clean and easy to find, with some customers appreciating the quick service, though others noted issues with parking and limited resources.
  • JE
    Jose Estrada
    Nov 2, 2025
    5.0
    The lady was nice. I did several errands there and everything went well. Used the computer, print and send an envelope.
  • AC
    aaron clements
    Oct 20, 2025
    5.0
    Easy in and out. Staff is always friendly.
  • JT
    Joanna T
    Oct 18, 2025
    1.0
    Sent some perishable items and Amber guaranteed it would be there in 2 days. Which is what I paid for. Amber failed to send it out and my package was late. I don't see how she has a job.
  • KB
    K B
    Sep 25, 2025
    1.0
    Very unprofessional and rude. Dropped off a prepaid eBay package, and they first complained it was too heavy, then claimed the label was invalid. Later, they said eBay must have printed a duplicate ticket and someone else used it right before me — but online tracking showed my package shipping from their location that same day my daughter was there. They argued and said the would just throw it on a plane or truck, I asked for proof of shipping and the said no.” attempted to call corporate but its impossible to speak to a human. I will never use this service again, I do not suggest others use it as either.
  • JV
    Joshua Villa
    Sep 8, 2025
    1.0
    I've have called fedex multiple times asking my deliveries to placed inside covered porch. I even have it on the address label in CAPS asking where to put it. I guess fedex drivers are just incapable of following simple instructions. Any one living in Michigan knows how fast the weather changes here. So after 2 years of dealing with this and packages ruined I'm done calling. I'll just keep posting proof of the drivers lack of competence. (UPDATE) 9/13/25 How petty is this fedex. NEXT package that's suppose to be delivered gets put on wrong truck how CONVENIENT!!! of that happening.

Frequently Asked Questions About FedEx Ship Center

What shipping services are available at FedEx Ship Center in Freeland, MI?

FedEx Ship Center offers expedited, standard, and economy shipping services including FedEx Express, FedEx Ground, and FedEx Freight.

Can I purchase packing supplies and boxes at FedEx Ship Center?

Yes, you can buy FedEx Express Packaging, boxes, and other shipping supplies at the FedEx Ship Center in Freeland.