FedEx Ship Center

3.6
191 reviews
Exterior view of FedEx Ship Center

About

Shipping ServiceMailing ServicePackaging Supply StoreFedEx
Visit FedEx Ship Center in Freeland, MI when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.

Location

FedEx Ship Center
8273 Garfield Rd, Freeland, MI
48623, United States

Hours

Reviews

3.6
191 reviews
5 stars
98
4 stars
22
3 stars
16
2 stars
0
1 star
55

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported consistent problems with package deliveries, including missed delivery attempts and packages being delivered to the wrong addresses.

Customer Service

Feedback on customer service was mixed, with some praising friendly and helpful staff, while others experienced unprofessional behavior and difficulty reaching support.

Communication Problems

Many customers expressed frustration over the inability to speak with a live representative and poor communication regarding package status.

Overall Experience

While some customers had positive experiences with quick service, the majority highlighted significant issues with reliability and delivery performance.
  • BB
    Bobby BottleService
    Dec 18, 2025
    1.0
    Every package I’ve received from this location has been delayed. I’ve literally been sitting next to my front door and received a text there was a delivery attempt made at the moment I was there. I’ve been waiting 3 weeks for an item to arrive with multiple “attempts” at delivery; these drivers don’t even get out of the truck before saying delivery attempted. Now I’ll be lucky to receive the item I ordered in November after the 1st of the year… This location, FedEx’s customer service and their inability to knock on a door at least attempt to delivery an item is pathetic. I hope to never order anything from a company who chooses FedEx for their delivery service.
  • MS
    Mary Shorkey
    Dec 14, 2025
    1.0
    If I could get 0 stars, I would, my package has been sitting in this saginaw ground station for 4 days now, a fedex truck just pulled up in front of my house.They didn't even get out of it.They just drove away.I'm like, I wish nobody shipped through fedex.This is absolutely insane.They've changed my delivery date 4 times now.
  • MP
    Michael Pingel
    Dec 8, 2025
    1.0
    A real crapshoot going to this location. I’ve had excellent people at this location but today (Dec 8 at 1245PM) the experience was my last one here and with Fed Ex. The person at the service counter absolutely hated her job. I was sending 2 packages for Christmas. In the span of the entire transaction I never knew how the packages were being sent(overnight,ground or whatever)and didn’t even know how much I was paying until I ran my credit card. All this rep wanted was for me to leave from the moment I walked into the facility. She absolutely hated her job and it very much showed. Very sad.
  • CN
    Camron Northrup
    Dec 3, 2025
    1.0
    Can't speak to anyone locally get transfers to India
  • JJ
    Jamie
    Nov 26, 2025
    1.0
    One of your drivers pulled out in front of me on Gleaner at approximately 8:30a this morning. This is a serious issue with these drivers constantly pulling out in front of people, driving recklessly. Then he slams on his breaks to pull into another driveway... this has got to stop!

Frequently Asked Questions About FedEx Ship Center

What shipping services are available at FedEx Ship Center in Freeland, MI?

FedEx Ship Center offers expedited, standard, and economy shipping services including FedEx Express, FedEx Ground, and FedEx Freight.

Can I purchase packing supplies and boxes at FedEx Ship Center?

Yes, you can buy FedEx Express Packaging, boxes, and other shipping supplies at the FedEx Ship Center in Freeland.