The UPS Store

Reviews

• AJ

  Andrew Johnson

  4 days ago
  5.0
  I usually don’t make reviews but after going to another UPS store about 15 minutes away I can confidently say the Frankenmuth location is by far the best. Always super clean and staff are friendly and helpful. Especially Ricky he is quick and gets me in and out every time. John is also super helpful, including the rest of the team!
• JH

  Jesse Herman

  6 days ago
  5.0
  We have the Best UPS Store in area! Great local owners that support our community and such a friendly staff and very helpful. When I visit other UPS stores they are unkept and not super friendly. I will say this….. why do Amazon return customers treat the employees poorly on their own return? I have seen all employees try and assist the customer and the customers were rude, disrespectful and curse even because they didn’t read the easy Amazon return instructions. You be seen this in the UPS stores and Staples in Saginaw too. Very SAD!! We are responsible not the UPS store employees to know this. We bought it from Amazon, not them. Treat people with more respect, you expect it and it goes far in all business's. I’ve seen it all over in our town and surrounding towns. It’s not right to treat employees poorly and disrespectful. Thank you all and you are all great there! I appreciate what you do every-time I’m in our Frankenmuth UPS Store. You are the BEST!!!
• PW

  Patricia White

  Apr 20, 2026
  5.0
  Was just in there this past Saturday. (4/18) Both gentleman were so courteous and helpful to me to get my package shipped off. They could not have been more respectful and friendly. I highly recommend that location.😊
• MC

  M C

  Mar 27, 2026
  5.0
  I always have the best service here. I won't go to any other UPS store and will drive from Saginaw just to come to this one when I need it. Amy was very helpful and nice, but so have all the other people I've dealt with. Thanks for the great customer service!
• LH

  Lisa H

  Mar 17, 2026
  5.0
  Visit this location often and was glad to hear that one of the “nott so pleasant” grey haired older man, was no longer employed there. His attitude and negativity was very apparent on my visits. I know others said the same about him. I was in today and the store felt more like it used to be. Friendly and positive! Glad he’s gone! Please don’t hire him or bring him back. Live this store! Owner is fantastic and so is his staff!!

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