The UPS Store

3.5
208 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #0176 in Flint offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - In The Valley Plaza 1 Mile West Of I-75 In Front Of Pirate's Park.

Details

  • DeliveryNot available

Location

The UPS Store
4225 Miller Rd, Flint, MI
48507, United States

Hours

Reviews

3.5
208 reviews
5 stars
116
4 stars
9
3 stars
8
2 stars
5
1 star
70

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported rude and unprofessional behavior.

Efficiency

Many customers noted that the store is efficient and quick, especially during busy times, but some experienced delays and issues with package handling.

Communication Issues

Numerous reviews highlighted problems with phone communication, including unanswered calls and lack of follow-up on claims.

Staff Performance

Certain employees, particularly Melissa and Curtis, received high praise for their professionalism and helpfulness, while others were criticized for poor service.

Store Management

There are complaints regarding the management's responsiveness and professionalism, with some customers feeling neglected or poorly treated.
  • CC
    Cazzies
    4 days ago
    5.0
    Super fast drop off of multiple return boxes. There were people ahead of me and I was in and out in a few minutes. Kudos to the staff
  • KH
    Ken Hetherington
    Nov 4, 2025
    1.0
    We sent out a package through the UPS store and the package was damaged. I contacted UPS and they told me the claim had to be made through the UPS store. I contacted the manager Curtis to file the claim. I keep calling the UPS store to find out the status of the claim and no one calls me back. this issue has been going on since July 2025 with no resolution at this time
  • DB
    Demetrius Brunson
    Oct 14, 2025
    1.0
    The guy at the front desk this customer service is rude you let somebody cut in front of me and I would have said something but then that would have started a whole commotion so I just let it go but he needs to do better on his customer service and not letting people cut in front of other people just cuz they stepped out of line and both o of them didn't even acknowledge how rude they were
  • MC
    Michele Care
    Oct 11, 2025
    5.0
    I take my amazon returns here. I'm in and out in five minutes. The staff is always nice.
  • MH
    Marcel Henderson
    Sep 26, 2025
    1.0
    Awful.

Frequently Asked Questions About The UPS Store

What services does The UPS Store in Flint offer?

The UPS Store #0176 in Flint offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, computer access, and passport/photo ID services.

Where is The UPS Store in Flint located?

It is located at 4225 Miller Rd, Ste B-9, Flint, MI 48507, in The Valley Plaza, 1 mile west of I-75, in front of Pirate's Park.