The UPS Store

3.5
210 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0176 in Flint offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - In The Valley Plaza 1 Mile West Of I-75 In Front Of Pirate's Park.

Details

  • DeliveryNot available

Location

The UPS Store
4225 Miller Rd, Flint, MI
48507, United States

Hours

Reviews

3.5
210 reviews
5 stars
117
4 stars
9
3 stars
8
2 stars
5
1 star
71

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the friendly and helpful staff, others reported rude behavior and unprofessionalism.

Efficiency

Many customers appreciated the quick service and efficient handling of packages, especially during busy times.

Communication Issues

Numerous reviews highlighted problems with phone communication, including unanswered calls and lack of follow-up on claims.

Mixed Experiences

While some customers had positive experiences with specific employees, others reported dissatisfaction with overall service and management.

Accessibility Concerns

Several reviews mentioned difficulties with parking and accessibility at the store location.
  • JB
    Jayden Boggs
    Jan 2, 2026
    1.0
    Didn't even want to use UPS but thats what T-mobile had to go through. Ordered a week ago and it was supposed to arrive within two days. Multiple days of next to zero communication, and when its finally close, the facility is having constant "emergencies" and refuse to let me go in person to collect MY package. Absolutely pathetic. Person over the phone didn't help as they were very dismissive and obviously wanted to get it over with. There's a reason why this company is dying, and it can't come soon enough.
  • CI
    Courtney Ignace
    Dec 1, 2025
    5.0
    Excellent service! The line was 9 ppl long but we were at the desk in as many minutes! Great friendly staff helped us save money by recommending packing-materials and where buy them to DIY pack our stuff and avoid packing fees.
  • CC
    Cazzies
    Nov 20, 2025
    5.0
    Super fast drop off of multiple return boxes. There were people ahead of me and I was in and out in a few minutes. Kudos to the staff
  • KH
    Ken Hetherington
    Nov 4, 2025
    1.0
    We sent out a package through the UPS store and the package was damaged. I contacted UPS and they told me the claim had to be made through the UPS store. I contacted the manager Curtis to file the claim. I keep calling the UPS store to find out the status of the claim and no one calls me back. this issue has been going on since July 2025 with no resolution at this time
  • DB
    Demetrius Brunson
    Oct 14, 2025
    1.0
    The guy at the front desk this customer service is rude you let somebody cut in front of me and I would have said something but then that would have started a whole commotion so I just let it go but he needs to do better on his customer service and not letting people cut in front of other people just cuz they stepped out of line and both o of them didn't even acknowledge how rude they were

Frequently Asked Questions About The UPS Store

What services does The UPS Store in Flint offer?

The UPS Store #0176 in Flint offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, computer access, and passport/photo ID services.

Where is The UPS Store in Flint located?

It is located at 4225 Miller Rd, Ste B-9, Flint, MI 48507, in The Valley Plaza, 1 mile west of I-75, in front of Pirate's Park.