United States Postal Service

1.7
152 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 22681 Woodward Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
22681 Woodward Ave, Ferndale, MI
48220, United States

Hours

Reviews

1.7
152 reviews
5 stars
22
4 stars
5
3 stars
0
2 stars
3
1 star
122

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over the lack of assistance and poor attitudes from employees.

Operational Issues

Customers frequently reported long wait times, inconsistent hours, and staff taking extended breaks, leading to service delays and closures during posted hours.

Package Handling

Several reviews mentioned issues with lost or delayed packages, as well as problems with tracking and scanning, indicating a lack of reliability in package processing.

Mixed Experiences

While many customers had negative experiences, a few noted positive interactions with specific employees, suggesting that service quality may vary significantly.
  • GG
    Guy
    Jan 5, 2026
    1.0
    20 hours after open and nobody is at desk
  • KD
    Kathleen Docherty
    Dec 20, 2025
    1.0
    They have a new hateful employee!! Avoid, go to Hazel Park. She's making up rules without posting signs, I mail package almost every day, she refused to scan my package!!!
  • CR
    christina reinhardt
    Dec 20, 2025
    1.0
    Literally, I’ve been here for 8 years and have not once had a speedy or good service here. They are closed on hours they say they are open. Literally the worst of all the post offices I’ve ever been to.
  • LW
    Lynzie Who
    Dec 12, 2025
    5.0
    Sharonda is an absolute gem!!! She made sure the item I left got back to me, even called the place I said I was going next to try to catch me! Now that's service!!! BTW I called a few times and it never went thru, just rang then busy signal. Thank you all workers for your service ~<3
  • MG
    M. Garrett
    Nov 29, 2025
    1.0
    The store lights were turned off besides the lights behind the glass . When I walked in one of the female employees made eye contact with me . I walked down further to another window because I needed to ship not to just drop off. There was another female worker behind the glass on her phone at the window I was at. The first female had greeted me to give the other female that was sitting down notice that I was there . The female sitting down was not pleasant nor very helpful . It’s okay to have bad days and not feel like coming to work . But if you’re going to be at work come to do just that !

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.