United States Postal Service

1.7
146 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 22681 Woodward Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
22681 Woodward Ave, Ferndale, MI
48220, United States

Hours

Reviews

1.7
146 reviews
5 stars
20
4 stars
5
3 stars
0
2 stars
3
1 star
118

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unhelpful staff, with many experiences highlighting a lack of basic customer service skills.

Staff Availability

Numerous reviews mentioned that the post office often has no staff available during business hours, with employees frequently taking long breaks or being absent.

Efficiency Issues

Long wait times and inefficient service were common complaints, with many customers experiencing delays and unresolved issues.

Facility Management

The branch was criticized for poor management, including being understaffed and having inconsistent hours, leading to frustration among customers.

Mixed Experiences

While many reviews were negative, a few customers reported positive interactions with specific staff members, indicating that experiences can vary.
  • EL
    EBD Sports Cards, LLC
    Nov 3, 2025
    1.0
    Worst post office of all time. Most of the time you go there is no one there. They go on lunch for 3 hours. They post a sign saying “closed for lunch” with no time that they left, or time of return. How is this even possible. Who is running this post office? Worst service of all time.
  • SS
    Samantha
    Nov 1, 2025
    1.0
    Couldn’t take my package at 11:45am on Saturday because the only lady that could scan a QR code “ran next door to grab a snack”…
  • EE
    Emily Tomblin (Em)
    Oct 21, 2025
    1.0
    Stood here for several minutes with no one at the counter. Line built up. The clerk had put up a note that they took a 15-minute break with no indication what time they took the break or when they will return. There are six of us in line, waiting with no idea when we’ll be helped. Pathetic service.
  • JM
    Jonah Meltzer
    Oct 8, 2025
    1.0
    I never complain, but the clerk was so rude and unhelpful, sending me to a completely different post office, where they looked up my issue on the computer, something that could have been easily done at this location.
  • MW
    Ms “Ms. Wonderful” Wonderful
    Oct 8, 2025
    1.0
    There was someone there, but she didn’t really wanna help. My problem wasn’t that major. She just didn’t want to help. The next town @USPS over the staff was very generous and they want to help you. This one needs to rehire staff!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.