The UPS Store

3.9
262 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7385 in Ferndale offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
23133 Woodward Ave, Ferndale, MI
48220, United States

Hours

Reviews

3.9
262 reviews
5 stars
180
4 stars
8
3 stars
3
2 stars
7
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff are praised for being friendly and helpful, while others are criticized for rudeness and unprofessional behavior.

Efficiency

Many customers appreciated the quick service and efficiency, often noting minimal wait times.

Pricing Issues

Several reviews mention dissatisfaction with pricing, including perceived overcharging for services and materials.

Notary Services

Notary services received negative feedback, with reports of poor customer interactions and mistakes.

Staff Professionalism

Inconsistent professionalism among staff; some employees are recognized for their excellent service, while others are described as rude or unhelpful.
  • DC
    Drama 94 Vedio Channel
    Dec 24, 2025
    2.0
    Fastest service, but they charged me $3.39 print service😐 Just for a label, which is not fear.
  • JH
    JAMIL HUSSAIN
    Dec 24, 2025
    1.0
    Never print out level in the store. they charged me $3.39 just for a one label print service fee Absolutely BS 😔🤬
  • BB
    Ben Bialek
    Dec 19, 2025
    5.0
    They were very friendly and did a fantastic job helping me with my holiday cards!
  • KM
    K Miller
    Dec 5, 2025
    5.0
    Visiting UPS stores I know the lines can be out the door. Today's experience surprised me and I was in and out within 3 minutes. The staff was very friendly and I could see they were busy with all the packing of things to go out via UPS or other retail services that allow returns.
  • OM
    Ovanes Markarian
    Dec 4, 2025
    1.0
    They overcharge for simple service like pick up from their location, over phone I’ve been told 5$ per box, then asked me to pay 25$, no explanation, no rates for services was provided, don’t recommend to use that store

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What types of services does The UPS Store in Ferndale offer?

The UPS Store #7385 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, computer access, and passport/photo ID services.