Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #7385 in Ferndale offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .
Details
- DeliveryNot available
Location
Hours
Reviews
3.9
255 reviews
5 stars
177
4 stars
8
3 stars3
2 stars
6
1 star
61
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their friendliness and professionalism, others are reported as rude and unhelpful.
Efficiency
Many customers appreciate the quick service and efficient handling of packages, although some report long wait times during busy periods.
Pricing Issues
Several reviews mention concerns about perceived price gouging and unnecessary charges for packaging and services, leading to frustration among customers.
Staff Attitude
There are numerous complaints about staff attitudes, with some customers feeling disrespected or treated poorly, particularly during busy times.
Notary Services
Notary services received negative feedback, with reports of unprofessional behavior and mistakes that led to customer dissatisfaction.
- ALAiyah Lin5 days ago5.0Quick service when returning shipments either from Amazon or Alibaba
- TBTonia BurnsNov 8, 20251.0Absolute waste of time. Disorganized and unable to properly quote. I would never consider them for a print job. After 45min received a quote 3.5x higher than everywhere else!
- CNcolette nuttonOct 31, 20255.0I will go out of my way to go to the Ferndale UPS. So nice and so efficient.
- DBDani BosmanOct 27, 20255.0I’ve been to this UPS Store several times over the past couple of months to make returns, and even though it’s usually very busy with long lines (today was literally our the door), the staff does a great job keeping things moving. Mary and Luna have been kind, courteous, and patient, even when they’re multitasking and helping a lot of customers at once. They’re professional and friendly every time, and I really appreciate how hard they work to make the experience smooth and positive!
- KLKaren LevinsonOct 22, 20255.0Working with the public is not always an easy job and we all have our days, right?! Ferndale UPS Store has always been helpful, professional and friendly! I have frequented this location quite a bit in the last few months and I would love to give a shout out to Mary, Luna and Nae for their help with my returns. Although Shanya and Tre didn't serve me directly, I observed them being very friendly and helpful to their customers! Thank you!!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What types of services does The UPS Store in Ferndale offer?
The UPS Store #7385 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, computer access, and passport/photo ID services.
What are the store hours of The UPS Store in Ferndale?
The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturdays from 9:00 AM to 5:00 PM, and Sundays from 11:00 AM to 4:00 PM. Holiday hours vary; the store is closed on some holidays like November 27, December 25, December 31, January 1, and January 19.
Is The UPS Store open on Sundays?
Yes, The UPS Store in Ferndale is open on Sundays from 11:00 AM to 4:00 PM.
Where is The UPS Store located in Ferndale?
The UPS Store is located at 23133 Woodward Ave, Ferndale, MI 48220, USA.
What payment options are accepted at The UPS Store?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store provide special offers or coupons?
Yes, The UPS Store offers special deals and coupons which can be found on their website to save on services.
If I'm visiting The UPS Store, where can I get food nearby?
Nearby dining options include Cookie Plug (bakery and ice cream), Wing Street (American restaurant), Chipotle Mexican Grill (Mexican fast food), Pizza Hut, Dickey's Barbecue Pit, Jimmy John's, Toast (breakfast and brunch), and Detroit Wing Co.
Are there any wellness or beauty services near The UPS Store?
Yes, nearby wellness and beauty options include Sport Clips Haircuts of Ferndale (hair salon and barber), Tantra Aveda Spa, Hand & Stone Massage and Facial Spa, ATI Physical Therapy, and Essential Chiropractic.
Where can I find pharmacies or medical services near The UPS Store?
Premier Care Pharmacy and ATI Physical Therapy are located nearby for health and medical needs.
Can I visit other shopping or gift stores near The UPS Store?
Yes, The Rocket gift shop and Iris of Ferndale Fashions clothing store are close by, perfect for shopping before or after your visit.