Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 32455 W 12 Mile Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.8
299 reviews
5 stars
40
4 stars
13
3 stars
8
2 stars
15
1 star
223
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely slow service, with long wait times and understaffing being major issues.
Staff Attitude
Many reviews highlighted rude and unprofessional behavior from staff, leading to negative customer experiences.
Delivery Issues
Frequent complaints about misdelivered or lost packages, along with poor communication regarding delivery status.
Customer Support
Customers expressed frustration over the inability to reach staff for assistance, both in-person and via phone.
Mixed Experiences
While many had negative experiences, a few customers noted helpful and friendly staff members, indicating inconsistency in service quality.
- ZWZobia WNov 14, 20255.0Jacqui is amazing! She truly cares and went above and beyond to make sure my package arrived on time. She took it personally to ensure my brother’s wedding outfits were delivered on time.I am beyond grateful for her.
- AHAnthony HanveyOct 25, 20251.0A Snail Could Go Faster. So this is what our taxes pay for. Service this ridiculously slow, even in a long line on Saturday. One person was up here to start and they didn't bring three people in until several minutes after they noticed a long line. I ordered something that was shipped through USPS and I was unavailable to sign the package at the time and because of that I had to contact the post office and they told me that re-delivery was unavailable on the ticket so I had to go in and get the package. Whoever is in charge of the post office is getting voted out in this next election if possible
- RGRoman GanshinOct 18, 20251.0One star, just for stuff to be extra slow…. Keeping a line of 20 people waiting. Im waiting for 1hr 43 min to change address. Postal Service you need help!
- MDMichelle DOct 11, 20251.0Besides the same experiences as everyone else reports, such as being understaffed, slow, and incompetent, until today I hadn't been treated rudely there. But today that changed: Today I came in to inquire about a package in which the tracking said it was delivered yesterday but I didn't receive it. The tracking details said it was delivered to a PO box, when I don't have a PO box. I let the clerk know this, and she immediately started yelling at me that delivery for today wasn't completed yet and as if I were expecting an answer with no information provided. I pulled up the tracking info on my phone, she refused to look at my phone and just repeatedly yelled at me that I didn't give her the tracking number and that mail for today hadn't been delivered yet. I explained the package was alleged to have been delivered yesterday, and she didn't need to be argumentative. She continued yelling and acted like she wasn't going to help me. She eventually did look at the tracking number, very rudely asked me for my driver's license as if she had already asked me and I had refused. I gave her my driver's license and as she wrote down the tracking number, she repeatedly called me "rude" and accused me of "not listening." I replied I just wanted to find out about the package and didn't need her unnecessary comments. She screamed at me, "THEY ARE NOT UNNECESSARY, YOU ARE RUDE!!!!" She went into the mailroom for awhile, returned with a gentleman who advised me the package was scanned incorrectly and was likely out for delivery, at least he was nice. It was completely out of line for her to speak to me and treat me the way she did. I don't have her name, but she was a black woman with a ponytail and hoop earrings. She was completely uncivilized, unprofessional, and should not be employed, due to her awful attitude and conduct. **Update** Mail was delivered shortly after I got home, the package is still not delivered.
- ELEdward LenartSep 8, 20251.0My wife and I were visiting this office for sending international mail with some documents. This process became very tense when this short lady by the counter was manually typing all information on computer when constantly talking with the other clerk trying to learn from him process of handling some package. There were no other people in this office at that time, so they could do that after she finished our business, but no, they had to talk back and forth during her typing, making mistakes and retyping again. It left us worried of any mistakes she could make effecting such important and expensive delivery. She was very strict when we were asking about sending options and rates at very beginning, but taking her time and patience having conversation about other package while working on ours. It was very tens for me and my wife, both retired, to pay attention and figure out who is she asking question or responding to, when having constant conversation with her coworker about instruction regarding sending left over package. This situation should never take place, it is very disrespectful for us customers to be treated like this. My wife was just looking at me with rolling eyes, and we left tis place very unhappy. We hope, that sharing our experience will have some positive impact, and will improve service in this post office location. Thank you.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located in Farmington?
It is located at 32455 W 12 Mile Rd, Farmington, MI 48333.
What are the operating hours of the Farmington USPS location?
Monday to Friday from 8:30 AM to 6:00 PM, Saturday from 9:00 AM to 2:30 PM, and closed on Sunday.
Can I apply for a U.S. passport at this post office?
Yes, this location accepts first-time U.S. passport applications and can take passport photos by appointment.
Do I need an appointment to use passport services here?
Most passport services require an appointment using the USPS online scheduler, though limited walk-in hours are available at select locations.
Are passport photos available at this post office, and what is the cost?
Yes, passport photos are available for a fee of $15, but an appointment is needed.
How can I rent a PO Box at the Farmington post office?
You can reserve a PO Box online securely at the USPS website and complete your setup in person at this location.
Is 24/7 access available for PO Boxes at this location?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes, but specific hours may vary.
What nearby places can I visit around the Farmington USPS office?
Nearby places include the Farmington Community Library for arts and entertainment, Vintage Enterprise Memorabilia for antiques, and Farmington Players theatre for local performances.
Are there other postal services near the Farmington USPS location?
Yes, several other USPS branches and post offices are nearby, providing additional postal service options.
What professional services are available near the USPS Farmington location?
Nearby professional services include one mind consulting for test preparation, Sector 7 for IT services, and Rushing Law, PLC for legal assistance.