The UPS Store

3.7
197 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0093 in Farmington Hills offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Muirwood Shopping Center At Grand River And Drake.

Details

  • DeliveryNot available

Location

The UPS Store
35560 Grand River Ave, Farmington Hills, MI
48335, United States

Hours

Reviews

3.7
197 reviews
5 stars
113
4 stars
18
3 stars
7
2 stars
10
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers reported a mix of experiences with staff, with many praising friendly and helpful service, while others highlighted instances of rudeness and unprofessional behavior.

Efficiency

Many reviews noted the store's efficiency and quick service, particularly for package drop-offs and returns, although some customers experienced delays and issues with staff availability.

Management Issues

Several customers expressed dissatisfaction with management, citing poor handling of customer complaints and inconsistent service, particularly regarding notary services and store hours.

Pricing Concerns

There were complaints about additional charges for services like taping boxes and printing labels, leading to perceptions of price gouging and dissatisfaction with value.

Store Environment

The store was generally described as clean and well-maintained, although some customers noted issues with noise levels and temperature.
  • MB
    Mary Bertin
    Dec 13, 2025
    5.0
    Great service , easy to send or return a package . Takes labels created from Pirateship and returns from Amazon. Easy parking !
  • MR
    Mary “Tripod” R
    Dec 3, 2025
    4.0
    Fast, convenient and friendly employees every time I've visited this store
  • LB
    Lisa Bracher
    Nov 10, 2025
    5.0
    Professional staff, helpful, and friendly
  • LL
    Lucky
    Oct 8, 2025
    2.0
    The guy at the store is using slang for no reason without even understanding what the person is asking at the counter and comes along another lady as well making statements.
  • EH
    Evelyn Harpster
    Aug 26, 2025
    5.0
    I’m in the store daily around 6pm to drop off my packages for my home business. They always greet with a smile and are fast to help. They are knowledgable about their services and efficient when working with customers (even when the customers don’t always know what they need/want). The store is newly renovated which gives it a wide open feel that matches other UPS stores. I love that they accept not only UPS but also USPS packages!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Farmington Hills offer?

The UPS Store offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, and computer access.