United States Postal Service

3.5
89 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 22430 Gratiot Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
22430 Gratiot Ave, Eastpointe, MI
48021, United States

Hours

Reviews

3.5
89 reviews
5 stars
47
4 stars
8
3 stars
4
2 stars
6
1 star
24
  • SV
    Sharon Veychek
    Nov 21, 2025
    5.0
    Shae went above and beyond to help me get a package with an address issue corrected and delivered to our customer. Great Customer Service.
  • JK
    Jeremiah Korreck
    Jun 8, 2021
    1.0
    Employees in the office do not follow best practices on masks. As seen by this employee wearing a bandana as a mask. Masks need to be two layers with a seal around the the mouth and chin. Which a bandana does not. Don't let the post office be what kills you.
  • AG
    Analucía Estava Ghersi
    Sep 15, 2020
    1.0
    NONE of the employees here are wearing masks. As someone with an immune system disorder, this is absolutely disgraceful, irresponsible and selfish. Haven't you been hearing about the scores of postal workers dying of Covid??? I will not be coming back to this location.
  • LS
    Laurie Santa
    Nov 13, 2017
    1.0
    Paid for certified delivery of a letter at 8:30 am last Wednesday. I left the letter with the maillady who took payment at the counter. The letter was going to an Eastpointe address. So why was it sent to Pontiac that afternoon? It is now the following Monday and it still has not been delivered. I have had packages delivered across country faster than this letter, which was going, literally, two blocks away from the post office! Ridiculous! Update: I just reduced my star rating from 4 to 1. My letter was finally delivered today. It took a full week to deliver a letter within my own city boundries! I reduced stars to one, because I paid over $5 plus the stamp on the envelope for certified mail with signature required. I was told the tracking would have the name of the signer along with the delivery confirmation. Wrong! My delivery confirmation says, "Your letter was delivered to an individual". Not one bit of this delivery was worth a dime! Poor, poor, poor service and a rip off! Below is a copy of my tracking history. Your item was delivered to an individual at the address at 10:16 am on November 14, 2017 in EASTPOINTE, MI 48021. Get Text and Email Updates Tracking History November 14, 2017 10:16 am Delivered, Left with Individual, EASTPOINTE, MI 48021 November 12, 2017 9:46 am In Transit to Destination, On its way to EASTPOINTE, MI 48021 November 11, 2017 9:46 am In Transit to Destination, On its way to EASTPOINTE, MI 48021 November 10, 2017 9:46 am In Transit to Destination, On its way to EASTPOINTE, MI 48021 November 9, 2017 3:46 pm Departed USPS Regional Facility, PONTIAC MI DISTRIBUTION CENTER November 9, 2017 12:49 am Arrived at USPS Regional Facility, PONTIAC MI DISTRIBUTION CENTER November 8, 2017 3:07 pm Departed Post Office, EASTPOINTE, MI 48021 November 8, 2017 9:47 am USPS in possession of item, EASTPOINTE, MI 48021

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.