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Visit your local Post Office™ at 1140 Abbot Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Feedback is mixed; while some employees are praised for their friendliness and efficiency, others are reported as rude and unhelpful.
Efficiency
Many customers appreciate the quick service and minimal wait times, especially for passport applications, but there are complaints about long lines and delays.
Communication Issues
Numerous reviews highlight problems with communication, including difficulty reaching staff by phone and unclear information regarding package tracking.
Staff Attitude
While some staff members are described as kind and patient, others are criticized for their lack of professionalism and negative demeanor.
Delivery Problems
Several customers report issues with package delivery, including lost items and failure to deliver to apartments.
LA
Lauren Abosamra
Oct 29, 2025
5.0
I am the person who absolutely loves rhe post office! I come in nearly everyday and often drop off my prepaid packages but eveb then I am always greeted with a warm smile and all around friendliness! When I wait in line, it's never for long. I stabd impressed by how fast the line moves with no urgency, but with kindness and guest satisfaction. I feel like this review sounds fake, but this is every day for me. I genuinely enjoy everyone here. Truly! Today Jessica was so helpful and knowledgeable, last time it was Crystal, and maybe tomorrow I will be blessed with Showtice's presence. Either way, I never walked in any establishment and said "Hello, hardest working women im Michigan" and meant it. But, I do every time. I would leave 1,00000 stars if I could Ladies! Thank you for being kind in a time where the world wasn't so. 😀
JH
John Howell
Sep 11, 2025
5.0
I went in for a Passport.
Wow, quick and easy! Debbie helped me as a walk in. She was super friendly and relatable. The wait was less than 5 minutes and the process was so simple. Thank you so much for your help and a great chat!
OM
Owen Maw
Aug 30, 2025
1.0
Unable to deliver to apartments
HS
Haelah Shammasi
Jul 25, 2025
1.0
I came in to purchase a return prepaid Priority Mail envelope and enclosed it within another Priority Mail envelope for mailing. Both envelopes had tracking numbers. However, I later discovered that I was only given the tracking number for the outgoing package — not the return prepaid envelope.
At the time of purchase, the clerk pointed to the receipt and said, “The tracking number is here,” which led me to believe it included both. Unfortunately, it did not. I called USPS customer service, and they advised me to return to the location, where they said staff would be able to look it up.
When I returned to the post office and explained the situation — that these were important documents being sent to the U.S. Department of State — I was told the clerk who originally helped me should have given me the tracking tab from the return label or at least advised me to take a photo, since it wouldn’t appear on the receipt.
One of the clerks I spoke with today was helpful and kind, but unfortunately, the manager was rude — not just today, but also during my first visit when I mailed the documents. It’s frustrating to be left without a way to track important mail due to a lack of communication and poor customer service. I hope the staff here can improve their clarity and professionalism, especially when handling time-sensitive and critical mail.
PR
Phantom Reps
Jul 21, 2025
1.0
Ladies are rude and hate their jobs and take it out on you
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service location at 1140 Abbot Rd?
This Post Office offers mail and package shipping, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications for the U.S. Department of State and can take passport photos by appointment.
Do I need an appointment for passport services here?
Most passport services require an appointment using the online scheduler, though limited walk-in hours are available at select locations.
What are the hours of operation for the Post Office at 1140 Abbot Rd?
Monday to Friday: 8:30 AM to 7:00 PM; Saturday: 9:00 AM to 3:00 PM; Closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can search and reserve PO Boxes online quickly and securely at the USPS website and then complete your setup in person at the Post Office.
Is it possible to access my PO Box after regular business hours?
Many USPS locations provide 24/7 access to PO Boxes in the lobby, but access hours may vary, so check with this Post Office for specific lobby times.
Are there any nearby dining options I can visit before or after my trip to the Post Office?
Yes, nearby you can find places like Sidebar, The Sidebar bar, SUBWAY sandwich shop, and Big Apple Bagels for a variety of food and drink choices.
What local services are available near this Post Office that customers might find helpful?
Nearby services include legal assistance at Cheltenham Law and Abood Law Firm, health services like Central Pharmacy and The Spine Center, and financial services such as First National of America and Joseph Dunn: Allstate Insurance.
Is there a convenient gas station close to the Post Office for fueling up or quick shopping?
Marathon gas station and convenience store is nearby and can provide fuel and other essentials during your visit to the area.
Does the Post Office offer any mobile apps for easier access to its services?
Yes, USPS has mobile apps available for iOS and Android to help you manage shipping, track packages, and find Post Office locations.