Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #0811 in East Lansing offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Across From Coral Gables Plaza And In The Same Plaza As Crumbl Cookie.
Details
- DeliveryNot available
Location
Hours
Reviews
3.9
196 reviews
5 stars
129
4 stars
13
3 stars
5
2 stars
5
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Michael, Samantha, and Nick for their exceptional service.
Efficiency
Customers frequently noted the quick and efficient service, with many reporting minimal wait times and fast processing of their shipments and returns.
Mixed Experiences
While many reviews were positive, there were notable complaints about poor service from some staff members and issues with package handling, leading to a mixed overall experience.
Pricing Concerns
Several customers expressed dissatisfaction with pricing, describing the services as overpriced compared to competitors and raising concerns about unexpected charges.
Convenience
The location was frequently mentioned as convenient, with easy access and a good selection of shipping supplies available.
- DDdonald drakeNov 2, 20255.0very fast service and convenient location
- TMTushar MandrekarOct 29, 20255.0Very heartfelt thanks to the college aged kid at ups who did the packing and the whole team there. After a week of ground transport for a heavy fragile metal item the package arrived having been really well packed to avoid any risk to piece during its trip from Michigan to Nor Cal. From the UPS tracker it was offloaded and loaded around a dozen times during the trip so that packing job was key.
- KJKeaton JamesOct 24, 20255.0Michael and his team is fantastic! He helped me get a ton of client facing materials sent out at an amazing price! They got everything processed and mailed out extremely quickly and worked with us to pin down exactly what our needs were. We are now partnered with them for all of our client mailing needs.
- DKDawn KroegerOct 8, 20255.0I had a large business shipment I needed to return to one of our offices that included some beaten up boxes and some very awkward size items without boxes. I've been dreading taking care of this task! I waited in line at a local competitor for about 10 Minutes a week ago and quickly knew the guy at the counter was NOT going to be excited to help me. My experience today at Thr UPS store exceeded my expectations in every way. The customer service rep quickly set my mind at ease, assuring me this was no big deal for them! He even offered to help me cart the items in. He saved me money by adding extra tape to a box instead of replacing it. I'm so relieved! Thank you!
- DSDiana Wasaanung'gokwe SealesSep 2, 20251.0Completely incompetent
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What are the regular business hours for The UPS Store in East Lansing?
The UPS Store is open Monday to Friday from 8:30 AM to 7:00 PM, Saturday from 10:00 AM to 3:30 PM, and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store open on Sundays?
Yes, The UPS Store is open on Sundays from 10:00 AM to 3:00 PM, though hours may vary on holidays.
What services does The UPS Store in East Lansing offer?
They offer packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, passport/photo ID services, and small business services.
Where is The UPS Store located in East Lansing?
The UPS Store is located at 2843 E Grand River, East Lansing, MI 48823, in the same plaza as Crumbl Cookie and across from Coral Gables Plaza.
What payment methods are accepted at The UPS Store?
The UPS Store accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store offer mailbox rental services?
Yes, mailbox rental is available for all your mail and packages.
Are there any nearby places where I can grab food or dessert after visiting The UPS Store?
Yes, you can visit Crumbl Cookie, a dessert and patisserie shop located in the same plaza as The UPS Store, or Uni Sushi & Ramen nearby for Japanese cuisine.
What fitness or activity centers are near The UPS Store?
Nearby fitness centers include TITLE Boxing Club East Lansing and Chung's Tae Kwon Do martial arts club, great for staying active before or after your visit.
Are there nearby services for shredding if I need additional options beyond The UPS Store?
Shred Nations, a professional shredding service, is nearby if you need alternative shredding options.
Does The UPS Store offer special promotions or discounts?
Yes, the store regularly offers special deals and coupons which you can find on their website.