United States Postal Service

2.0
105 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 20615 Fenkell St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
20615 Fenkell St, Detroit, MI
48223, United States

Hours

Reviews

2.0
105 reviews
5 stars
20
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0
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1 star
74
  • DB
    deven barnett
    Aug 12, 2025
    1.0
    Definitely about to file a complaint against this post office They rude and disrespectful, and don’t care about the customers at All every last employee up there even the supervisor need to be fired and replaced by new people so if you come up there, make sure you have an attitude to Match the energy they give out.
  • WW
    Walter L. Williams
    Aug 12, 2025
    1.0
    Their mail hold system is broken. Help is needed for 48219
  • JH
    Jerome Haley
    Jul 26, 2025
    1.0
    Somehow can't get in touch with office. The lady won't release my package to my family at the same residence. The redelivery won't work on the website and for some reason this is like the tenth package the postman won't deliver. I can't even resolve this over the phone and I'm out of town past the return date. Its like this whole office is singlehandedly trying to make my mail delivery the most horrible experience. This has happened multiple times and there's no resolve to this.
  • SS
    shanavia sutton
    Jul 24, 2025
    1.0
    Seems I’m going to have to walk inside since it’s hard to get someone to answer the phone and when they do they put you on hold. I have serval missing packages and they never called me back after making a complaint about them saying delivered but no packages were “delivered” they the lady tells me they will be delivered on Tuesday the day I called…nothing… called yesterday again Wednesday the lady said she will call me back after being on the phone so long …still haven’t gotten that phone call. Where are my packages ? Are you guys going to deliver future packages because they’ve already been ordered . I’m on the phone right now waiting for someone to come back to the line after saying “one moment” uno momento? And I been holding for 26 minutes … they are so unprofessional it’s ridiculous.
  • LT
    Lance A. Taylor
    Jun 25, 2025
    1.0
    Definitely about to file a complaint against this post office with the BBB. Informed delivery is delivered when they want to deliver. Everything is broken about the USPS in Detroit. When I stayed in the suburbs I didn’t have any issues with USPS. Moving to this city is a complete downgrade when it comes to public service and other important agencies. This post office needs to be closed. I should not have to order a chime card 3 times. Chime tells me the card was supposed to be received a week ago. The post office states “ well maybe someone stole it out your mailbox” lol. Knock it off… on my tax refund I got a check. I did not receive the check until 4.5 weeks after the IRS mailed it despite it showing in my informed delivery 4 weeks prior to receiving. Random mail is not being delivered at all to my address. The post office is now claiming that I did not update my Farmington Hills address from when I moved in January 2025. But my address was successfully updated and I have been receiving mail at this address whenever you guys decide to deliver it… so stop lying

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.