United States Postal Service

2.0
108 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 20615 Fenkell St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
20615 Fenkell St, Detroit, MI
48223, United States

Hours

Reviews

2.0
108 reviews
5 stars
21
4 stars
6
3 stars
1
2 stars
6
1 star
74
  • AN
    A NM
    Dec 30, 2025
    3.0
    Friendly and clean location. Lots of mailboxes! I wish they had a kiosk, visit would have been short and sweet. They close at 4:30p not 5p.
  • TT
    Tiarra Tell
    Dec 1, 2025
    2.0
    After waiting all day for my package I received a notification at 6-7pm. "Your item was forwarded to a different address at 6:03 pm on November 28, 2025 in DETROIT, MI. This was because of forwarding instructions or because the address or ZIP Code on the label was incorrect" Was confused because this has never happened, makes no sense on why because how my address wasn't clear when a mailman came. Just not the mailman over my package. In starting to think it's because no one wanted to drive all the way this way but as the consumer receiving the package that I have to make that trip off of someone's laziness. My daughter's medication is something not to be played with. I think it's unacceptable. I have another one that suppose to come today. And if I received another notice, I'ma think this location steals packages because what is the reason!
  • TH
    Tara Hogan
    Nov 29, 2025
    5.0
    The Brightmoor station is always amazing! Mr. Wofford is always super pleasant and friendly. It’s nice to get to know the staff. The last time I was there I was walking around trying to fit my package in one of the boxes they sell. The girl saw me struggling and found me the perfect box! Just wonderful service every time!
  • DB
    deven barnett
    Aug 12, 2025
    1.0
    Definitely about to file a complaint against this post office They rude and disrespectful, and don’t care about the customers at All every last employee up there even the supervisor need to be fired and replaced by new people so if you come up there, make sure you have an attitude to Match the energy they give out.
  • WW
    Walter L. Williams
    Aug 12, 2025
    1.0
    Their mail hold system is broken. Help is needed for 48219

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.