Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 16500 Joy Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.9
132 reviews
5 stars
19
4 stars
11
3 stars
2
2 stars
4
1 star
96
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported missing packages and unreliable delivery, with many stating that packages were marked as delivered but never received.
Customer Service
Feedback on customer service was mixed; while some employees were described as helpful and friendly, many reviews highlighted rude and unprofessional behavior from staff.
Operational Hours
Customers frequently complained about inconsistent operating hours, with the post office often being closed during posted hours and staff taking extended breaks.
Staffing Problems
Several reviews indicated a lack of staff, leading to poor service and long wait times, with some customers suggesting that the location should be closed and reopened with new staff.
Overall Satisfaction
Overall, the post office received a significant amount of negative feedback, with many customers expressing frustration and dissatisfaction with the service provided.
- JWJoan Wiliams6 days ago1.0Went mail a package and was told they aren’t accepting packages today. I went back the next day and was told the same thing. I will not be going back.
- DJDanny JJun 14, 20251.0Didn't get any mail at all yesterday packages stated out for delivery at 7:30 am had a sub never came.Smh.
- KAKen AzureJun 16, 20221.0The woman who works here seriously needs to be fired. They close at five and two days in a row I get there at 4 o’clock and she tells me they are closed. Not only were they are closed but she told me with an attitude and just walked off. Other people were walking inside wondering where she was. This place has too many bad reviews and nobody’s doing nothing about it apparently. This is exactly why they act like this because they know nobody will do nothing
- TSTone SmithFeb 1, 20221.0Came today to ship some packages. Google says they close at 5pm BUT the door is locked at 2:30pm and the lady inside with braids and glasses says they’re closed.. 🤬🤬🤬 several people are coming to the door then turning around disappointed
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
Where is the United States Postal Service location in Detroit located?
The United States Postal Service is located at 16500 Joy Rd, Detroit, MI 48228.
What are the operating hours of the USPS at 16500 Joy Rd?
The USPS is open Monday to Friday from 9:30 AM to 5:00 PM, Saturday from 10:00 AM to 2:00 PM, and closed on Sundays.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and can also take your passport photo by appointment.
Do I need an appointment for passport services at this USPS?
Most passport services require scheduling an appointment using the online scheduler; limited walk-in hours may be available.
How much does a passport photo cost at the USPS location on Joy Rd?
The fee for a passport photo at USPS is $15.
Can I rent a PO Box at 16500 Joy Rd USPS and how?
Yes, you can reserve a PO Box online or in person by visiting the USPS website and bringing two valid IDs if applying in person.
Are PO Box lobby access hours at this USPS location 24/7?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours can vary, so check with your local Post Office.
What nearby places can I visit around the USPS at 16500 Joy Rd?
Nearby places include Joyfield Postoffice, Western Union for money transfers, and Mickey's Party Store for convenience shopping.
Is there a money transfer service near the USPS on Joy Rd?
Yes, Western Union is located nearby and offers money transfer services convenient for postal customers.
Are there any retirement homes near the USPS location that customers might want to know about?
Yes, retirement homes like Gardenview Estates, Joy West Manor, and The Village of St. Martha's are located nearby for community context.