Brand Certified
United States Postal Service
1.9(139 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
16500 Joy Rd, Detroit, MI
48228, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 16500 Joy Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
1.9
139 reviews
5 stars
19
4 stars
12
3 stars
3
2 stars
4
1 star
101
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported missing packages, delayed deliveries, and packages marked as delivered but not received.
Customer Service
Feedback indicates a mix of helpful and rude staff, with many customers expressing frustration over poor service and lack of accountability.
Operational Hours
Customers frequently noted that the post office was closed during posted hours, causing significant inconvenience.
Staffing Problems
There are complaints about understaffing and disorganization, leading to long wait times and unhelpful service.
- DSDenise Smith2 days ago1.0Recently I have not received tons of mail. So someone is receiving my mail. I am so upset about timed response mail has not been delivered by my mailbox. Something has to be done here. I had to walk the route & give my neighbors their mail. Please fix this. I understood Covid-19 becoming a delay but, it's 2026 now!
- KCKarle ColinFeb 18, 20261.0The post office needs to be shut down ASAP. You have to wait in there 1 to 2 hours, and then it’s about half an hour at the least per customer to serve each customer.
- YMYolanda MarkaJan 15, 20264.0I ordered some stuff from ipsy when I went to track it it said out for delivery on 1/13 but never received it track it for the second time on 1/14 it said it wad delivered at 6:35 look outside no package I'm so livid right now don't know what to do 😟
- NMnayrobi michellJan 9, 20261.0Habrá escasez de sobres?… es la segunda oficina que voy y no tiene sobre s 😳😳😳😳
- FFfgtw96wayDec 26, 20253.0Used to be a good office in the 70-80 and 90s, it has changed a lot
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
Where is the United States Postal Service location in Detroit located?
The United States Postal Service is located at 16500 Joy Rd, Detroit, MI 48228.
What are the operating hours of the USPS at 16500 Joy Rd?
The USPS is open Monday to Friday from 9:30 AM to 5:00 PM, Saturday from 10:00 AM to 2:00 PM, and closed on Sundays.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and can also take your passport photo by appointment.
Do I need an appointment for passport services at this USPS?
Most passport services require scheduling an appointment using the online scheduler; limited walk-in hours may be available.
How much does a passport photo cost at the USPS location on Joy Rd?
The fee for a passport photo at USPS is $15.
Can I rent a PO Box at 16500 Joy Rd USPS and how?
Yes, you can reserve a PO Box online or in person by visiting the USPS website and bringing two valid IDs if applying in person.
Are PO Box lobby access hours at this USPS location 24/7?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours can vary, so check with your local Post Office.
What nearby places can I visit around the USPS at 16500 Joy Rd?
Nearby places include Joyfield Postoffice, Western Union for money transfers, and Mickey's Party Store for convenience shopping.
Is there a money transfer service near the USPS on Joy Rd?
Yes, Western Union is located nearby and offers money transfer services convenient for postal customers.
Are there any retirement homes near the USPS location that customers might want to know about?
Yes, retirement homes like Gardenview Estates, Joy West Manor, and The Village of St. Martha's are located nearby for community context.
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website