United States Postal Service

1.9
85 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1901 Springwells St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1901 Springwells St, Detroit, MI
48209, United States

Hours

Reviews

1.9
85 reviews
5 stars
12
4 stars
5
3 stars
4
2 stars
2
1 star
62
  • ME
    Muad Eljahmi
    Dec 24, 2025
    1.0
    I don’t even know why they have this location open. Staff are always late to work, and when they arrive, customers have to wait at least 10 minutes for assistance. On top of that, they don’t know how to send basic overnight delivery. Two staff members, apparently including the manager of that place, insisted they can’t provide this top-of-the-line service while all post offices in the nation do. I recommend an investigation into the entire staff and employees there, as they are giving the community a disadvantage and a disservice
  • M1
    Marked 1969
    Dec 13, 2025
    1.0
    I have to send mail overnight sometime 3 times a week this was my location but the older lady who retired was great i went a week after she retired there were 2 people in front of me I stood there 28 minutes rang the bell as did others I just left iv never seen something go down hill so fast in my life haven't been back since
  • YC
    Yolanda Carrillo
    Nov 21, 2025
    1.0
    Why the lady is always rude and unprofessional like she doesn’t like the job they should hire someone new
  • HI
    History repeats itself
    Nov 3, 2025
    5.0
    april is so sweet and kind i felt welcome
  • TA
    Toma Abro
    Sep 25, 2025
    1.0
    Staff is always rude have been coming here for over 10 years because they’re close to us. Literally the most miserable people imaginable. As soon as you walk in they run to the back so they don’t have to work, these people are cowards!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.