Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 13426 Schaefer Hwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.7
90 reviews
5 stars
14
4 stars
2
3 stars1
2 stars
3
1 star
70
- JCJosiah Cook3 days ago1.0I got there 10 minutes before closing and the doors were locked.
- KTKery TaylorDec 30, 20251.0This post office is consistently unreliable, careless, and unprofessional. They pick and choose when they want to be open. Today, the location was supposed to be open according to the post master and the hours clearly posted on the window, yet when I arrived, the doors were locked. I call back later because this package is urgent but I don’t have reliable brakes to make it to another location. I was on hold so long that I had time to drive to the post office while still on the phone, only to confirm they were still closed, with no explanation and no communication. Postal workers have previously been outside and ignored me when asked if the office was open, choosing instead to continue personal conversations. I contacted the postmaster, who stated that all locations were open. I explained that I physically went to this location and it was closed. I was then given the direct number to the post office. When I called, a worker immediately placed me on hold. I remained on hold for over 30 minutes, past the posted closing time, and no one ever returned to the phone. This entire situation could have been resolved with a simple, honest answer. Instead, I was ignored. This is the second time I have had to risk driving with no working brakes just trying to get customers’ packages out because this post office cannot operate reliably or communicate accurately. On many visits, it takes 20+ minutes just to get service if anyone comes to the counter at all. In addition to the front office issues, the mail delivery itself is careless and unreliable. For years, I have repeatedly returned FRAUDULENT mail by filling out the proper forms and clearly marking envelopes “RETURN TO SENDER” or “DOES NOT LIVE HERE” in permanent marker only to have the same marked envelopes placed right back into my mailbox. I also regularly receive my neighbors’ mail, which shows a clear lack of attention to addresses. This raises serious concerns about whether I may be missing important mail entirely due to ongoing delivery negligence. If this location cannot operate during its posted business hours or ensure accurate mail delivery, then the hours and service standards need to be corrected. Customers should not be ignored, left on hold until closing, misdelivered mail, or forced to waste time and take risks due to staff negligence. This location urgently needs oversight and accountability. At this point in time it is currently 5:37 pm and I am still on hold at this point I just want to see if the lazy worker is actually going to come back, if the phone will automatically hang up, or if I will be on hold until tomorrow when they reopen. This is utterly ridiculous. They shut down all the other business in this neighborhood they need to shut this post office down they don’t want to be open anyway. I will be leaving a review on the BBB and any other public review site known to man I will leave a complaint every day for the rest of my life if I have to my business thrives on shipping orders and I have always had issues with this post office since I opened my business for over 10 years. I am fed up.
- AJAusie JamesDec 1, 20255.0My mail carrier is amazing Always ways professional and in a good mood I appreciate you and everything you do
- TMTiffany L. McCrimmonNov 25, 20251.0This branch is never open at 8am as there operating hours states. Today I'm here at 8:18am. Lights are on in lobby. Staff loudly chatting in the back. Knocking on door but no one can hear me as their talking loudly to each other in back.
- YEY.R.E. Hair & Beard Growth ElixirNov 10, 20251.0Zero stars should be an option!!! This is the WORST post of in the United States! Their customer service is terrible. Every worker has a horrible attitude as if we the customers are interrupting their day. This post office is the reason that I have pre paid postage. So that I can avoid their nasty and deplorable attitudes. This post office need to be investigated and shut down. The manager is worse than the employees. Not only does she condone the employees bad behavior but she also encourages it. If you don't like working with the public get a new job. I HATE THIS POST OFFICE AND THE IGNORANT EMPLOYEES!!!! Shut it down NOW!!!!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service located at 13426 Schaefer Hwy, Detroit?
You can send mail and ship packages, purchase money orders and gift cards, rent PO Boxes, and apply for passports.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and can take your passport photo with an appointment.
Is an appointment required for passport services at this USPS location?
Yes, most passport services require scheduling an appointment online, though some limited walk-in hours may be available.
What are the operating hours of the USPS at 13426 Schaefer Hwy?
The Post Office is open Monday through Friday from 8:00 AM to 5:00 PM, and Saturdays from 10:00 AM to 2:00 PM. It is closed on Sundays.
How can I rent a PO Box at this location?
You can apply for a PO Box online or in person with two valid IDs and a completed application form.
Is there 24/7 access to the PO Boxes in the lobby?
Most locations offer 24/7 lobby access to PO Boxes, but hours might vary, so check with the local Post Office for details.
What nearby places can I visit around the USPS at 13426 Schaefer Hwy?
Nearby you can find Leo Nails for salon services, Fish & Chicken Stop for dining, and Action Market II grocery store for shopping needs.
Are there nearby financial service options close to this USPS?
Yes, Western Union provides money transfer services nearby, and Comerica Bank ATM is also close for banking needs.
Where can I find other postal or shipping services near this USPS location?
There is another United States Postal Service and a US Post Office nearby, as well as a UPS Access Point location for courier services.
Can I easily visit other local businesses or services around the USPS during my visit?
Yes, nearby you’ll find a variety of shops and services such as Thick Threads Apparel clothing store, Snooks Klassik KUTZ barber, and CVS Pharmacy.