Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1401 W Fort St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.7
384 reviews
5 stars
131
4 stars
25
3 stars
19
2 stars
17
1 star
192
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with staff, with some praising friendly and helpful service while others report rudeness and unprofessional behavior.
Cleanliness
Several reviews mention the location as filthy, contrasting with a few that note cleanliness in certain areas.
Efficiency
Customers express frustration over long wait times and slow service, particularly during busy hours, with some noting that the staff is often understaffed.
Package Handling
Multiple reviews highlight issues with lost or delayed packages, suggesting a lack of reliability in package processing.
Passport Services
Experiences with passport services are notably negative, with complaints about unhelpful and rude staff, although a few positive experiences were also mentioned.
- THToya Hicks6 days ago5.0Great service everybody’s very friendly and helpful
- APalisa pJan 4, 20264.0Very friendly and fast service
- SRSusan RussellJan 2, 20261.0Place is filthy. review saying clean is a complete lie. If you have one person working, a line to the door you might consider telling the lady working the counter to keep the conversations to a minimum. Also other employees coming to have to have a conversation with her also while people completely rude and disrespectful to the 20 people in line. Ridiculous exactly why I use UPS. You may want to get some younger employees in the building!
- HTHolly TimlickJan 2, 20261.0Ordered a package just a few days ago, and it arrived at this location. So my question is does any of your employees know how to read? I live in the 48228 area, and tell me why my package ended up in Ohio? I live in 48228 not in Ohio. If my package goes back i will be filing a complaint against this office!
- DBDora B.Dec 10, 20255.0Staff is always friendly and knowledgeable. Counter area is always clean. I ship as many as a dozen packages a day and they might lose one or two a year but that's FAR fewer than other branches. Recommended.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 1401 W Fort St?
You can send mail and ship packages, purchase money orders, rent PO Boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time U.S. Department of State passport applications and can take your passport photo by appointment.
Do I need an appointment for passport services here?
Most passport services require an appointment scheduled through the online scheduler, though limited walk-in hours may be available at select locations.
How much does a passport photo cost at this USPS?
The fee for a passport photo at USPS is $15.
How can I rent a PO Box at this Post Office?
You can apply for a PO Box online or in person with two valid IDs and a completed application. Available boxes and pricing can be checked online.
Are PO Boxes accessible after normal business hours at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Check directly with this Post Office for specific access times.
Is the United States Postal Service at 1401 W Fort St open on weekends?
This location is closed on all days of the week, including weekends.
What nearby places can I visit before or after visiting the USPS at 1401 W Fort St?
Nearby you can visit Detroit Main Post Office, Black Young Professionals of Detroit, and several restaurants like Haz Subs Salads and More and Coney King for dining options.
Are there nearby fitness centers close to the USPS location?
Yes, Planet Fitness and Studio Detroit are nearby gyms where you can work out before or after your visit to the Post Office.
Where can I find services like photography or community support near the USPS at 1401 W Fort St?
Nearby options include Erin Schmidt Photography for professional photography services and Black Legacy Advancement Coalition for community support and non-profit activities.