Business Details
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Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 1401 W Fort St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.7
371 reviews
5 stars
124
4 stars
22
3 stars
19
2 stars
17
1 star
189
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, particularly from female staff members, with reports of rudeness, unprofessional behavior, and lack of assistance.
Staff Efficiency
Customers frequently mentioned long wait times and inadequate staffing, leading to frustration and delays in service.
Positive Experiences
Some customers reported positive interactions with specific staff members, noting helpfulness and professionalism, particularly in passport services.
Operational Issues
Several reviews pointed out operational problems, such as incorrect information about hours of operation and issues with package handling.
Overall Sentiment
The overall sentiment is mixed, with many customers expressing dissatisfaction while a smaller group praised the service.
- BSBob Smith2 days ago5.0The staff here is phenomenal !!!! They are happy and having conversations with customers.
- DMDeVonna McCrawNov 9, 20255.0Great customer service
- DDDiegoNov 9, 20251.0Literally the worst front desk staff. They’re lazy and do the bare minimum, if even that. I honestly don’t know what their hiring process is, but there needs to be some serious restructuring. They make it nearly impossible to get a passport and act like I’m inconveniencing them by asking them to do their job. This location really needs an overhaul, either new employees or proper training, because there’s no way this should be the main post office.
- FPFelicia Pope-JohnsonNov 5, 20255.0Love y'all the Best Service Ever the afternoon crew is Blessed and treat us like family!! 💖🌹
- JPJulissa PearceOct 28, 20251.0the people working the front desks do the bare minimum. (so lazy), have no problem solving capabilities, and lost my passport and the manager was holding onto it, we were called told to come by and pick it up by the manager I was there within ten minutes, the front workers said no the manager wasn't there, I told them we were just on the phone we with ten minutes ago., told me to come back tomorrow. came back today and they told me the same thing?????? turns out the manager was there they called and told us to come back and pick it up. unfortunately, you have to tell the front desk workers how to do their job!!!!!! do yourself a favor and go elsewhere dear god ive been there so much the past few days and swear I lost half my brain cells
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 1401 W Fort St?
You can send mail and ship packages, purchase money orders, rent PO Boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time U.S. Department of State passport applications and can take your passport photo by appointment.
Do I need an appointment for passport services here?
Most passport services require an appointment scheduled through the online scheduler, though limited walk-in hours may be available at select locations.
How much does a passport photo cost at this USPS?
The fee for a passport photo at USPS is $15.
How can I rent a PO Box at this Post Office?
You can apply for a PO Box online or in person with two valid IDs and a completed application. Available boxes and pricing can be checked online.
Are PO Boxes accessible after normal business hours at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Check directly with this Post Office for specific access times.
Is the United States Postal Service at 1401 W Fort St open on weekends?
This location is closed on all days of the week, including weekends.
What nearby places can I visit before or after visiting the USPS at 1401 W Fort St?
Nearby you can visit Detroit Main Post Office, Black Young Professionals of Detroit, and several restaurants like Haz Subs Salads and More and Coney King for dining options.
Are there nearby fitness centers close to the USPS location?
Yes, Planet Fitness and Studio Detroit are nearby gyms where you can work out before or after your visit to the Post Office.
Where can I find services like photography or community support near the USPS at 1401 W Fort St?
Nearby options include Erin Schmidt Photography for professional photography services and Black Legacy Advancement Coalition for community support and non-profit activities.