Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 60 E Milwaukee St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.1
144 reviews
5 stars
28
4 stars
8
3 stars
5
2 stars
14
1 star
89
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted unprofessional and rude behavior from staff, with many customers feeling dismissed and frustrated by their interactions.
Delivery Issues
A significant number of customers reported problems with package deliveries, including lost packages, incorrect delivery statuses, and failure to deliver important items.
Staffing Problems
Customers frequently mentioned long wait times due to insufficient staffing, with many expressing frustration over the lack of employees available to assist.
Mixed Experiences
While some customers praised individual staff members for their helpfulness, the overall sentiment leaned heavily towards dissatisfaction with the service provided.
Facility Conditions
Some reviews noted that the location was clean and well-maintained, but this was overshadowed by the negative experiences reported by many customers.
- ASAwrad SalehNov 13, 20251.0i need to leave another review. I just moved to Detroit and I can’t believe how awful USPS IS HERE. this is my second review— why don’t they respect your packages?? Today i got an amazon notification saying USPS tried to deliver my package but my mailbox was full. The package is a DESK. The USPS site said they left a notice— they did not. Can’t call to talk to anyone, website doesn’t even work to reschedule the package. I WILL LITERALLY PAY EXTRA TO NOT HAVE MY PACKAGE SENT VIA USPS IN DETROIT. They’re probably going to send my package back tomorrow like they did last time…..way before they say they’ll send it back. package just lost in the world somewhere. thanks a lot.
- JAJames AlabiOct 31, 20255.0Been using for years and been good since.
- TBTrent BentleyOct 26, 20251.0Every time I have a package that’s “being delivered” by USPS it always fails, the first time I talked to my mail carrier and she said it was too heavy and didn’t even try, fair. But when I contacted her supervisor and went into the office they told me different things and I ended up having to cancel the order cause nothing was resolved. Again today I had a package “fail to deliver” but again nobody rang my bell I’m sure they didn’t even try again (it is a small package that has a hat and glasses for a costume)this place just lazy and unorganized
- MBMeg BOct 24, 20251.0Do your mail carriers know how to read? Several times I have gotten the neighbors mail and not mine. When you guys hire people do you make them read out loud? I’m convinced you guys just hire anybody— I’ll be calling the 1800 number or reporting this to the post master this is ridiculous happens at least once a week.
- RRRanger RickOct 20, 20251.0Highly recommended as a case study for terrible customer management. Staff are impolite, unmotivated, and trying to put most of the burden on the customer. And they do that consistently. If you want decent service, have questions, want more than just dropping off a pre-labeled package or generally like friendly humans, go downtown. No loss when this branch gets replaced by a bunch of self service machines and robots.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 60 E Milwaukee St?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more.
Can I apply for a U.S. passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and most locations can also take your passport photo. You should complete and print your passport application form before applying.
Do I need an appointment for passport services here?
Most Post Offices that offer passport services have set hours and require scheduling an appointment using the online scheduler. Limited walk-in passport hours are available at select locations.
How much does it cost to take a passport photo at this location?
The fee for a passport photo at USPS is $15.
Can I rent a PO Box online for this Post Office?
Yes, you can search for and reserve one online at https://www.usps.com/manage/po-boxes.htm, then complete your setup in person.
What are the operating hours for the United States Postal Service at 60 E Milwaukee St?
Monday through Friday, 9:00 AM to 5:00 PM; Saturday, 10:00 AM to 2:00 PM; closed on Sundays.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary, so check with this location for specifics.
What nearby public transportation options can help me get to this Post Office?
You can use the QLINE Baltimore St Station and Baltimore Station nearby, which are light rail, subway, and train stations, making it convenient to reach the Post Office.
What dining options are available near the United States Postal Service on Milwaukee St?
Nearby you can find African and Caribbean cuisine at Yumvillage, chicken restaurants like Popeyes Louisiana Kitchen and Atomic Chicken Detroit, as well as vegan options at Vegan in the Hood LLC.
Where can I find places to relax or enjoy nightlife after visiting the Post Office?
Nearby bars and clubs include Magic Room Nightclub, Baltimore Social Club, Firewater Bar & Grill Inc., Woodward Cocktail Bar, and Time Will Tell for cocktail and dance entertainment.