Brand Certified
United States Postal Service
2.1(150 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
60 E Milwaukee St, Detroit, MI
48202, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 60 E Milwaukee St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.1
150 reviews
5 stars
29
4 stars
7
3 stars
5
2 stars
14
1 star
95
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted unprofessional and rude behavior from staff, with many customers feeling dismissed and unsupported.
Delivery Issues
Frequent complaints about packages being marked as delivered without actual delivery, leading to frustration and lost items.
Staffing Problems
Customers reported long wait times due to insufficient staffing, with only one employee often handling multiple tasks.
Inconsistent Experience
While some customers praised individual staff members for their helpfulness, the overall experience varied greatly, with many expressing dissatisfaction.
- EEEFeb 23, 20261.0Useless and aggressive for no reason.
- CCCRFeb 14, 20261.0Recently, we had two packages marked as delivered on separate days, both noted as “given to an individual.” However, our camera footage shows the mail carrier scanned the packages but did not leave them at our residence. I spoke with a representative at the post office who took my information and said they would call me back, but I never received a follow-up and the packages still have not arrived. I would have appreciated at least a return call acknowledging the packages were scanned incorrectly, along with a sincere apology. Additionally, we’ve noticed that our longtime mail carrier, who served our route for years, is no longer delivering our mail, and there have been several different carriers over the past few months. We sincerely hope all is well with our previous carrier they are truly missed. We never experienced any issues, and they were always polite and professional.
- PQpang qiuFeb 13, 20261.0I had a very disappointing experience at the United States Postal Service. The staff member was unhelpful and unwilling to provide guidance on how to properly ship my package. Instead of explaining the mailing options clearly, I had to choose to use Priority Mail because I used Priority Mail tape. If the tape restricts the shipping method, that policy should have been communicated upfront. As a customer, I rely on postal employees to explain requirements before I finalize my packaging—not after. The interaction felt dismissive and unprofessional.
- EHEmmanuel HowardFeb 7, 20261.0Why is my packages always failing when it comes to usps
- MMMadisonJan 9, 20261.0By far the worst customer Service experience I’ve received in quite some time. I came to drop off a package early. Literally five minutes before they open at 9 AM. It was a prepaid label. I didn’t even have to speak with anybody. I heard voices speaking in the back room. I knocked on the door, hoping that someone would answer and help me. A woman opened the door hastily like I was bothering her and said that I could’ve just dropped it off outside because they are closed…and made it seem like I was inconveniencing her. Don’t visit this location unless you absolutely have to.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 60 E Milwaukee St?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more.
Can I apply for a U.S. passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and most locations can also take your passport photo. You should complete and print your passport application form before applying.
Do I need an appointment for passport services here?
Most Post Offices that offer passport services have set hours and require scheduling an appointment using the online scheduler. Limited walk-in passport hours are available at select locations.
How much does it cost to take a passport photo at this location?
The fee for a passport photo at USPS is $15.
Can I rent a PO Box online for this Post Office?
Yes, you can search for and reserve one online at https://www.usps.com/manage/po-boxes.htm, then complete your setup in person.
What are the operating hours for the United States Postal Service at 60 E Milwaukee St?
Monday through Friday, 9:00 AM to 5:00 PM; Saturday, 10:00 AM to 2:00 PM; closed on Sundays.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary, so check with this location for specifics.
What nearby public transportation options can help me get to this Post Office?
You can use the QLINE Baltimore St Station and Baltimore Station nearby, which are light rail, subway, and train stations, making it convenient to reach the Post Office.
What dining options are available near the United States Postal Service on Milwaukee St?
Nearby you can find African and Caribbean cuisine at Yumvillage, chicken restaurants like Popeyes Louisiana Kitchen and Atomic Chicken Detroit, as well as vegan options at Vegan in the Hood LLC.
Where can I find places to relax or enjoy nightlife after visiting the Post Office?
Nearby bars and clubs include Magic Room Nightclub, Baltimore Social Club, Firewater Bar & Grill Inc., Woodward Cocktail Bar, and Time Will Tell for cocktail and dance entertainment.
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website