Brand Certified
The UPS Store
3.3(181 reviews)
Certified by The UPS Store • Mar 01, 2026
Business Details
18701 Grand River, Detroit, MI
48223, United States
Certified by The UPS Store • Mar 01, 2026
(313) 659-0500
Certified by The UPS Store • Mar 01, 2026
https://locations.theupsstore.com/mi/detroit/18701-grand-river
Certified by The UPS Store • Mar 01, 2026
About
Certified by The UPS Store • Mar 01, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3986 in Detroit offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Between Evergreen And Southfield.
Details
- DeliveryNot available
Location
Certified by The UPS Store • Mar 01, 2026
Hours
Certified by The UPS Store • Mar 01, 2026
Reviews
3.3
181 reviews
5 stars
90
4 stars
14
3 stars
5
2 stars
6
1 star
66
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising friendly and helpful staff, while others report rude and unprofessional behavior.
Efficiency
Customers frequently mention long wait times and slow service, with some expressing frustration over the lack of urgency from staff.
Store Hours
There are complaints about inconsistent store hours, with customers reporting that the store often closes early or does not open on time.
Cleanliness and Atmosphere
Some reviews highlight a clean and pleasant atmosphere, while others describe the store as chaotic and poorly managed.
Package Handling
Several customers reported issues with lost or damaged packages, raising concerns about the reliability of the store's shipping services.
- KDKhaos Dancer4 days ago5.0Thank you, John! You were prompt pleasant and professional. I work nights; so I don't have the luxury of procrastination. My errands must be done early. John was thorough and quick, making my last errand smooth instead of the headache I thought it would be. The store is clean, the services are numerous. The parking? Not their fault. Thank you, John. UPS needs more staff like you
- VPVelonda Anderson, PhD6 days ago5.0One of the few businesses I visit several times a week and I am always greeted with a smile! I really appreciate their automated notification system when packages arrive!
- CFC6FR FlourishFeb 10, 20264.0The only reason why I’m giving four stars is because sometimes the parking is a little bit tight, but the service is always quick, friendly and neighborly. I like this UPS facility A Friendly Detroit neighborhood Location.
- EEEJan 12, 20261.0Came here today 1/12/26 at 6:50pm door was locked and they did not let customers in, when I told them it’s not 7pm yet the workers claimed “the system is down”. Nonsense. Avoid this location.
- CTCraig TillmanNov 6, 20251.0Waited 30mins in line. Told to email label to printer. Others got ahead of me, doing the same. The cashier was an impersonal robot. The other 2, pure confusion. After waiting an additional 20mins, after realizing the robot is giving zero instruction and others are being served, I asked for the label, thinking the wait is over, the OTHER cashier attending to me abruptly started a new conversation, mid sentence with another customer she knew, this conversation was so interesting, she forgot about me. I left.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #3986 in Detroit offer?
The UPS Store #3986 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and more to help with your mailing and business needs.
What are the operating hours of The UPS Store #3986?
The store is open Monday, Tuesday, and Friday from 9:00 AM to 7:00 PM; Wednesday and Thursday from 8:30 AM to 7:00 PM; Saturday from 9:00 AM to 4:00 PM; and Sunday from 11:00 AM to 4:00 PM. Hours may vary on holidays.
Is The UPS Store #3986 open on Sundays?
Yes, the store is open on Sundays from 11:00 AM to 4:00 PM, though holiday hours may vary.
Where is The UPS Store #3986 located?
It is located at 18701 Grand River, Detroit, MI 48223, between Evergreen and Southfield.
What payment methods are accepted at The UPS Store #3986?
The store accepts American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Can I get specialized printing services at The UPS Store #3986?
Yes, they offer professional printing services including copy, sign printing, marketing products, and other printing services.
Does The UPS Store #3986 provide mailbox rental services?
Yes, mailbox rentals are available to receive all your mail and packages securely.
Are there any nearby community organizations close to The UPS Store #3986?
Yes, Because of His Love Outreach, a community service and homeless shelter, is nearby and may be of interest before or after your visit.
What art-related venues are near The UPS Store #3986?
2nd Look Fine Arts Gallery is a nearby art gallery where you can explore local art, making it a great place to visit alongside your trip to the store.
Are there fitness or sports facilities near The UPS Store #3986?
Yes, Kendo Sports, offering sports and fitness instruction, is located nearby and could complement your visit if you want to combine errands with fitness activities.
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