Business Details
About
Shipping ServiceLogistics ServiceMailing ServiceCourier ServiceDHL USA
The DHL Express Service Point at Detroit in Detroit offers international shipping services and next day shipping and delivery for your personal or business needs. With a staff of shipping experts and a variety of day and time-definite shipping services, easily ship luggage, passports, or packages of any size to destinations across the U.S. or internationally. For more information and DHL Promo Codes to help you save on every shipment, visit our store today.
Details
- Wheelchair accessible entranceAvailable
Location
DHL Express Service Point Detroit
6340 Middlebelt Road, Detroit, MI
48174, United States
Hours
Reviews
3.3
398 reviews
5 stars
191
4 stars
29
3 stars
19
2 stars
7
1 star
152
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of staff members, particularly Betsy, Krystal, and Maureen, who went above and beyond to assist with shipping and package issues.
Delivery Issues
Numerous complaints were made regarding delivery failures, including false delivery attempts, packages being marked as delivered but not received, and significant delays.
Mixed Experiences
While some customers had positive experiences with staff and service, others reported extremely negative interactions, highlighting a lack of consistency in service quality.
Communication Problems
Customers expressed frustration over poor communication regarding package status, including lack of updates and difficulty reaching customer support.
- CGCharles GreenwoodDec 31, 20255.0I had a great experience with DHL LaRhonda was real nice and helped me with my package, I will be come back again, Thank You so much! LaRhonda and DHL!!!!
- SKSierra KendallDec 20, 20251.0I got a message saying” attempted delivery” I was home all day and even checked my camera. No DHL ever came. I needed the package for Sunday. They are closed on the weekends so there’s nothing I can do! I hate that companies use them it’s the worst experience each time
- NANicole AnNov 3, 20255.0So helpful is getting my issue resolved that they had nothing to do with.
- ASAndrew StOct 8, 20251.0Wow. Wanted to know if they had satellite offices in a certain country Was told to check the website Terrible customer service
- JDJose DiazSep 23, 20255.0I've been here a couple times now and thus far, the service has been great. Betsy is always very friendly and willing to help every customer that shows up. Thank you!
Frequently Asked Questions About DHL Express Service Point Detroit
Where is DHL Express Service Point Detroit located?
It is located at 6340 Middlebelt Road, Detroit, MI 48174, USA.
What shipping services does DHL Express Service Point Detroit offer?
They offer international shipping services and next day shipping and delivery for personal or business needs.
What are the operating hours of DHL Express Service Point Detroit?
The location is open Monday to Friday from 9:00 AM to 7:00 PM, and closed on Saturdays and Sundays.
Does DHL Express Service Point Detroit provide delivery services?
Yes, they provide delivery services as part of their pickup and delivery options.
What payment methods are accepted at DHL Express Service Point Detroit?
They accept American Express, Apple Pay, Check, Discover, MasterCard, and Visa.
Is DHL Express Service Point Detroit accessible for customers using wheelchairs?
Yes, the location has a wheelchair accessible entrance.
Can I download the DHL mobile app for easier shipping access?
Yes, you can download the DHL Mobile app via the Google Play Store for Android or the Apple App Store for iOS.
Are there other DHL service points near DHL Express Service Point Detroit?
Yes, there are multiple DHL Express ServicePoint locations nearby, offering additional freight and cargo services.
What food options are available near DHL Express Service Point Detroit?
Nearby you can find restaurants like Fueled By Choice and Wild Willy's Bar and Grill for dining before or after your shipping visit.
Are there other courier services near DHL Express Service Point Detroit?
Yes, UPS Authorized Shipping Provider locations are nearby, offering alternative courier and shipping options.