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United States Postal Service

2.7
(185 reviews)

Business Details

3800 Greenfield Rd, Dearborn, MI
48120, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3800 Greenfield Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3800 Greenfield Rd, Dearborn, MI
48120, United States

Hours

Reviews

2.7
185 reviews
5 stars
65
4 stars
12
3 stars
8
2 stars
4
1 star
96

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customer experiences with staff are mixed; some report friendly and helpful service, while others describe rudeness and unprofessional behavior.

Service Speed

Many customers complain about slow service and long wait times, often citing understaffing as a major issue.

Customer Service

Overall customer service is perceived as lacking, with numerous reviews highlighting poor attitudes and dismissive responses from employees.

Cleanliness and Environment

Some customers appreciate the cleanliness of the location and the positive atmosphere, while others express dissatisfaction with the overall experience.
  • BB
    BigJayyy00
    Feb 11, 2026
    1.0
    The blonde lady gave me attitude and said I should only go to the cashiers booth when called upon. Very rude.
  • GT
    GoO.d.l TV
    Feb 6, 2026
    1.0
    This place is really bad the staff will rush for no reason
  • WN
    wally nassar
    Feb 3, 2026
    1.0
    Today with more than 40 customers only one register is open what a bad service at this location
  • M1
    Marked 1969
    Dec 13, 2025
    5.0
    I'm there at least twice a week always great service only issue is the locals who don't attempt to speak English and almost never have things packed as it should be there 2 workers that know me by name always make sure give me supplies that way I'm in and out
  • HJ
    Holly Jones
    Dec 11, 2025
    5.0
    Had two small envelopes to mail before the seasonal rush. The location was clean and the busy clerk at the counter was all smiles and beyond helpful. I believe he was working alone, as well. Was out of there in 10 minutes flat and saw him greet each person with a smile and a dose of kindness. During the holiday season, I can't imagine it's an easy job to have. But, he was in there spreading joy and had the line taken care of in no time. Here's hoping he's well compensated and that those doing their holiday season mailings show this gentleman (and all of our postal workers) that same respect. Great USPS experience this morning.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

United States Postal Service partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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