Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5810 in Dearborn offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - On Michigan Ave One Block East Of Telegraph Rd.
Feedback on staff behavior is mixed; some customers report friendly and helpful service, while others describe rudeness and unprofessionalism.
Efficiency
Many customers appreciate the quick service and efficiency in handling packages and returns.
Store Hours
Several reviews mention issues with the store closing early or not adhering to posted hours, causing inconvenience for customers.
Staff Attitude
There are numerous complaints about staff attitudes, with some employees being described as unfriendly or dismissive.
Overall Experience
While some customers have had positive experiences, a significant number express dissatisfaction with service quality and staff interactions.
BE
Brandon Erickson
Feb 24, 2026
2.0
**Update** Head to the Staples a couple blocks away. They accept UPS packages and service is great! Ample printers for a few cents vs $’s.
Lately they don’t have a reliable ability to print any labels that you bring to print. Was told “go over to fedex to print it” to then bring the label back with me. Probably should just use fedex or another location of UPS.
RS
Robert Stanchina
Feb 24, 2026
5.0
They were quick and helpful! There were 2 people ahead of me, and I was still in and out!
SA
Suehaila Amen
Feb 12, 2026
5.0
The staff at the store are absolutely amazing. They are respectful, professional, move efficiently, and are considerate with each of their customers. Even if I have to drive out of my way, this is my favorite store to go to.
TT
Throw
Jan 29, 2026
1.0
Rushed here to get here at 6:25 just to have the doors locked 5 minutes before you actually close. I'm physically disabled so it sucks to go through the effort of traveling by vehicle just to experience the doors being locked before the business hours are over. I'll just do business with USPS instead
JL
Joe Livingway
Jan 22, 2026
1.0
I debated on wether I should write this review but I have experienced
and witnessed how unprofessional one of the employee acts.
I don’t know her name other than she has medium brown hair and is about as friendly as a rattlesnake.
What a terrible attitude she has. I’m not sure she should be in a position of servicing customers.
If you're reading this go get a job you like. You are obviously unhappy and you are not customer friendly. I won’t allow her to wait on me again.