The UPS Store

3.8
263 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #1456 in Dearborn offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - At Rotunda 1 Mile South Of Michigan Avenue.

Details

  • DeliveryNot available

Location

The UPS Store
3319 Greenfield Rd, Dearborn, MI
48120, United States

Hours

Reviews

3.8
263 reviews
5 stars
170
4 stars
14
3 stars
5
2 stars
5
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff interactions is mixed; while many customers praise the friendly and helpful service, others report rudeness and unprofessional behavior from specific employees.

Efficiency

Customers generally appreciate the quick and efficient service, especially during busy times, although some have noted inconsistencies in service speed.

Cleanliness and Environment

Several reviews mention a need for improvement in the store's cleanliness, particularly regarding unpleasant odors.

Staff Attitude

There are contrasting opinions on staff demeanor, with some customers highlighting positive experiences with certain employees, while others report negative interactions, particularly with specific staff members.

Overall Experience

Despite some negative experiences, many customers express loyalty to this location due to the overall positive service and efficiency.
  • SL
    Shuawn L
    3 days ago
    5.0
    This UPS location is always great. They have great customer service plus enough workers are there to get the line down. I think the longest I've ever waited in line was 10 mins. But they are quick and get you basically in and out. Plus I feel safe at this location and I like that if I want to get a snack or drink. There's a 7-Eleven next door, a Diner, and a gas station off the main road.
  • JS
    Jeff Stawasz
    Nov 5, 2025
    5.0
    Always quick. Small store but efficient.
  • JM
    James Mccarthy
    Oct 30, 2025
    1.0
    UPS trucks will run people over these days
  • DD
    Dearest
    Sep 18, 2025
    1.0
    I was trying to return an item and the woman at the front desk (large hijabi, possibly Lebanese) was just chatting with a customer for well over five minutes, and had an attitude with me when I tried coming up to the counter to return saying that I had to wait in line while she wasn’t doing anything. I arrived around 4:30 pm September 18. A woman also cut in front of me and none of the staff seemed to care. I had an awful experience and was extremely disrespected.
  • PM
    Patricia Martyn
    Sep 18, 2025
    5.0
    Fast and efficient

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Dearborn offer?

The UPS Store #1456 in Dearborn offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and passport/photo ID services.