With a focus on the community of small businesses and consumers, Staples in Dearborn, MI provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Many customers reported poor and rude service, particularly regarding Amazon returns, with staff often appearing disinterested or overwhelmed.
Staff Performance
While some employees received praise for their helpfulness, many others were criticized for being unprofessional and unhelpful, leading to a frustrating experience for customers.
Return Process Issues
Numerous reviews highlighted ongoing problems with the Amazon return process, including long wait times, lack of supplies, and inconsistent service.
Store Management
Customers expressed concerns about management's ability to handle staffing and operational issues, contributing to a negative shopping experience.
Positive Experiences
Despite the negative feedback, there were instances of exceptional service from specific employees, indicating that positive experiences can occur.
MR
Mario Ramiz
2 days ago
1.0
Very Disappointing. Wasted my time , ordered software online Staples said I would receive within 24hours. No trouble paying, everything was right. 24hours later received email stating more information needed. The order was canceled. Should have checked the reviews
SB
Steve Bradley
Feb 23, 2026
5.0
I would like to take the time to acknowledge the Mgr Claresse R. I go to this particular staples a lot and she's always busy but she's always courteous and takes the time to help customers. I've observed this many times and it really makes me feel welcomed in the store.
KT
Kurt Thornbladh
Feb 21, 2026
5.0
i really apprecaited the help I received from my Staples Associate.
KK
Kiki Veasley (KiKi)
Feb 15, 2026
5.0
Great customer service!
Great products!
Great guidance!
Jermaine is the best associate!
Spotify: Kiki Marie
SK
Sheila Kirvale
Feb 4, 2026
5.0
We had the pleasure of dealing with Jermaine and Savannah at the Dearborn location. They went out of their way to help us and made our shopping experience really enjoyable
Which major brands can I find at Staples in Dearborn?
Staples carries popular brands such as Amazon, Avery, BIC, Dell, HP, Microsoft, Apple, Canon, Epson, and many more.
Are there recycling services available at Staples?
Yes, Staples provides recycling services including electronics, ink cartridges, and batteries recycling.
What payment options does Staples accept?
Staples accepts American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, and Visa.
Can I get passport photos taken at Staples in Dearborn?
Yes, Staples offers passport photo services at this location.
What nearby places can I visit before or after shopping at Staples?
Customers can visit nearby places like Westborn Mall for shopping, Red Olive Restaurant for Mediterranean dining, and Sun Nails and Spa for beauty services.
How can nearby Amazon Locker - Baldo help Staples customers?
Amazon Locker - Baldo nearby offers convenient package pickup and returns, which pairs well with Staples' shipping and Amazon Pickup services.
Is there a nearby post office close to Staples in Dearborn?
Yes, the United States Postal Service and US Post Office are nearby, providing additional mailing services complementary to Staples' shipping center.
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