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Staples

3.6
(316 reviews)

Business Details

23131 Michigan Ave, Dearborn, MI
48124, United States
(313) 562-1840

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Dearborn, MI provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
23131 Michigan Ave, Dearborn, MI
48124, United States

Hours

Reviews

3.6
316 reviews
5 stars
168
4 stars
32
3 stars
17
2 stars
11
1 star
88

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor and rude service, particularly regarding Amazon returns, with staff often appearing disinterested or overwhelmed.

Staff Performance

While some employees received praise for their helpfulness, many others were criticized for being unprofessional and unhelpful, leading to a frustrating experience for customers.

Return Process Issues

Numerous reviews highlighted ongoing problems with the Amazon return process, including long wait times, lack of supplies, and inconsistent service.

Store Management

Customers expressed concerns about management's ability to handle staffing and operational issues, contributing to a negative shopping experience.

Positive Experiences

Despite the negative feedback, there were instances of exceptional service from specific employees, indicating that positive experiences can occur.
  • MR
    Mario Ramiz
    2 days ago
    1.0
    Very Disappointing. Wasted my time , ordered software online Staples said I would receive within 24hours. No trouble paying, everything was right. 24hours later received email stating more information needed. The order was canceled. Should have checked the reviews
  • SB
    Steve Bradley
    Feb 23, 2026
    5.0
    I would like to take the time to acknowledge the Mgr Claresse R. I go to this particular staples a lot and she's always busy but she's always courteous and takes the time to help customers. I've observed this many times and it really makes me feel welcomed in the store.
  • KT
    Kurt Thornbladh
    Feb 21, 2026
    5.0
    i really apprecaited the help I received from my Staples Associate.
  • KK
    Kiki Veasley (KiKi)
    Feb 15, 2026
    5.0
    Great customer service! Great products! Great guidance! Jermaine is the best associate! Spotify: Kiki Marie
  • SK
    Sheila Kirvale
    Feb 4, 2026
    5.0
    We had the pleasure of dealing with Jermaine and Savannah at the Dearborn location. They went out of their way to help us and made our shopping experience really enjoyable

Frequently Asked Questions About Staples

What types of services does Staples in Dearborn, MI offer?

Staples provides printing, shipping, technology, travel, recycling services, and also offers products essential for work and learning.

What are the store hours for Staples in Dearborn?

Staples is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 6:00 PM.

Brand Certified Facts from Staples

Staples partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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