The UPS Store

3.7
236 reviews
Get DirectionsCallWebsite

Business Details

26300 Ford Rd, Dearborn Heights, MI
48127, United States
(313) 563-5270
https://locations.theupsstore.com/mi/dearborn-heights/26300-ford-rd
GoogleFacebookInstagramTwitter

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1309 in Dearborn Heights offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Heights Shopping Center At Ford And John Daly Roads.

Details

  • DeliveryNot available

Location

The UPS Store
26300 Ford Rd, Dearborn Heights, MI
48127, United States

Hours

Reviews

3.7
236 reviews
5 stars
151
4 stars
7
3 stars
4
2 stars
3
1 star
71

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed, with many praising the friendly and helpful staff, while others report rude interactions and poor service.

Efficiency

Some customers appreciate the quick service and efficiency, especially during busy times, while others complain about long wait times and operational issues.

Packaging Policies

Several reviews criticize the strict packaging policies, particularly the refusal to provide tape for sealing packages, which has led to frustration among customers.

Staff Attitude

While many reviews highlight the pleasant demeanor of staff, there are notable complaints about certain employees being rude or dismissive.
  • AD
    ALP DearbornSuresh
    Dec 26, 2025
    5.0
    Customer service
  • SQ
    Sami Qaddoumi
    Dec 26, 2025
    1.0
    BUYERS BEWARE! Don’t ever purchase insurance it’s a scam by UPS. Shipped an item worth over $500. Double boxed, bubble wrapped, surrounded with styrofoam and crumbled shipping paper. “This side up” & “Fragile” stickers all over. Arrived to receive sitting on its side. Broken. Filed a claim. UPS closed case and claims it wasn’t packaged properly without even asking for evidence of the packaging. Called again to reopen claim. Was told twice that someone will contact me and never did. Now I’m out of the items cost, two way shipping, and insurance cost. Better off going with USPS or FedEx. I ship all the time and never had an issue except this weird interaction with UPS. Take your money somewhere else and spare your self the nonsense.
  • JB
    Jay Bird
    Dec 14, 2025
    1.0
    The worst delivery company, no contest
  • JF
    Jade Frederick
    Dec 1, 2025
    5.0
    We love the employees here. My son calls it the sticker store.
  • BB
    Barb
    Nov 17, 2025
    5.0
    All the ladies at this location are always so up beat and a pleasure to deal with. Even when things get A bit hectic during and busy. Thank you for always having a smile to share! 😃😃😁😁
Read more reviews on Google

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #1309 in Dearborn Heights offer?

The UPS Store #1309 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, and computer access.