United States Postal Service

1.8
307 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 42383 Garfield Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
42383 Garfield Rd, Clinton Township, MI
48038, United States

Hours

Reviews

1.8
307 reviews
5 stars
45
4 stars
13
3 stars
4
2 stars
9
1 star
236

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor interactions.

Mail Handling Issues

Several customers reported lost or delayed mail, with complaints about the reliability of mail delivery from this location.

Inconsistent Hours

Customers noted that the post office often closes earlier than advertised, leading to confusion and frustration.

Positive Staff Experiences

Despite the negative feedback, some customers praised specific employees for their helpfulness and friendly service.
  • KK
    KiKi
    6 days ago
    1.0
    MORE times than not, they're always swapping my mail and my neighbors mail and packages! SOO frustrating and anxiety inducing. Teach your delivery drivers how to tell the difference between/ correctly read numbers, it's not that hard, especially when there's literally only a small difference on the end of our four numbered apartment numbers.
  • TF
    Thomas Farley
    Nov 10, 2025
    1.0
    I scheduled an appointment online here to have my passport photo taken here only to show up and them tell me they don't do passport photos here and sent me to a different location
  • TF
    Tony Fallone
    Nov 4, 2025
    4.0
    This post office has convenient inside drop off for mail and parcels during published business hours. An outdoor mail drop-off box is available 24/7. The staff is always friendly and helpful.
  • BF
    Ben Fraser
    Oct 25, 2025
    5.0
    Long story short - I found the staff actually quite personable, and understanding. In fact, the whole of USPS. I left horrible, sweary review here. It may have actually been me in the wrong. I thought everybody was stupid, I don't even understand my own country or its laws, mix up. Five stars for being so patient as to just take that, and what looks like simply delete it. If I've got this wrong then I'll go looking for the one it is to correct myself. Apologies. It's also not me in the PFP (depending on when whoever reads this). I actually love the area of the world you're in for many reasons. I just felt comfortable enough because what?! So I can't rely on my own people?! "Your own people"? Oh...too long a story. For anyone complaining about staff, I actually was really quite vicious and didn't even feel any negativity towards me. Nobody answered back. There's no way just nobody saw it. It was obscene and they actually done the right thing because they actually may have got in trouble legally because I'm in the United Kingdom. Something to do with customs. I...went...damn...mental. If anything they probably just thought "well if that was me, that's what I'd be like too..." So I'll delete this one myself if I find the "right" one but I have to say...I actually found these people and USPS...quite understanding and personable, and they didn't say a word. Love from Scotland all the way to Michigan and the whole Midwest. Love detroit, and Chicago. Thanks. Always love, brotherly fight, from my perspective, X0, Ben Edit - can't find it now. I deleted it myself and went to do it, issues with phone. Now it's gone. You work in the mail area. You will know each other. Pass the message on please.
  • AR
    Andrew R
    Oct 18, 2025
    5.0
    Great experience. Easy return process! Thank you!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.