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United States Postal Service

1.8
(311 reviews)

Business Details

42383 Garfield Rd, Clinton Township, MI
48038, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 42383 Garfield Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
42383 Garfield Rd, Clinton Township, MI
48038, United States

Hours

Reviews

1.8
311 reviews
5 stars
45
4 stars
13
3 stars
4
2 stars
10
1 star
239

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of employees displaying poor attitudes and a lack of professionalism.

Operational Issues

Frequent complaints about inconsistent hours, including early closures and a non-functional drop box for over five years.

Mixed Experiences

While some customers had positive interactions with friendly staff, these were overshadowed by numerous negative reviews highlighting poor service.

Mail Handling Problems

Several reviews mentioned lost or delayed mail, with customers expressing frustration over the lack of accountability and support for mail-related issues.
  • NN
    NM
    5 days ago
    1.0
    If I could give this post office a -20 I would, I should have gone to the Fraser Post office but I was near that one and went for the convenience....I had a certified envelope to Mail, the person there took my envelope and started bending it asking me what's in it, just like a little kid opening a gift, first of all you didn't have to bend it I was getting ready to tell you what was inside. He had no personality almost like a zombie...he was an Indian man not even dressed professionally. On top of that my envelope was supposed to arrive yesterday, hasn't arrived yet it got delayed, like seriously?? I should have just mailed it regular, it probably would have arrived sooner, it was going from Clinton Twp to Riverview Michigan, it's not going to Australia... this place is a joke. If you want your mail to arrive in a timely manner I don't recommend this post office at all. Will not be going back.
  • AA
    Ann
    Feb 13, 2026
    1.0
    I've been needing help for the past two days. And no one will answer their phones. My packages were being sent to the correct address, saying it was out for delivery then out of nowhere. My packages were forwarded. I have no notes, no warnings, nothing. I found this out for my tracking. I am disappointed and I have no way contacting for help. I tried calling for the past 2 days and nobody will answer.
  • JJ
    Julie
    Jan 28, 2026
    2.0
    Can never have an issue handled here
  • DA
    Danny A
    Jan 16, 2026
    1.0
    The USPS is absolute GARBAGE in every sense of the word. I purchased PO box with the sole intent of setting up informed delivery so I would know when checks from my customers arrived. After paying the fee for one year and trying to set it up I learned that my address "wasn't eligible". I go to get a refund and get back 75% of the purchase price after less than a week. The post office doesn't care about your mail, there is no way to contact anyone if anything goes wrong. It's just a faceless machine that chews you up and spits you out with no empathy.
  • BG
    Billy Goat
    Jan 16, 2026
    1.0
    Just rushed there on my break only to find it closed an hour after they should be open.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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