FedEx Ship Center

3.4
405 reviews
Exterior view of FedEx Ship Center

About

Shipping ServiceMailing ServicePackaging Supply Store
Visit FedEx Ship Center in Clinton Township, MI when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.

Location

FedEx Ship Center
35300 Groesbeck Hwy, Clinton Township, MI
48035, United States

Hours

Reviews

3.4
405 reviews
5 stars
188
4 stars
58
3 stars
20
2 stars
20
1 star
119

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant number of customers experienced poor customer service, with reports of rude staff and unhelpful responses.

Delivery Issues

Numerous reviews highlight problems with package delivery, including missed deliveries, incorrect addresses, and drivers not following instructions.

Staff Friendliness

Despite the negative experiences, some customers praised the friendliness and helpfulness of the staff at the shipping center.

Efficiency

While some customers noted quick service, many expressed frustration with delays and inefficiencies in the delivery process.

Overall Experience

The overall sentiment is mixed, with many customers expressing dissatisfaction with FedEx's services, particularly regarding delivery reliability.
  • BT
    Bob T (Bobby T)
    Oct 28, 2025
    5.0
    Fast and easy
  • JP
    Jason Pringle
    Aug 26, 2025
    1.0
    This location has provided the worst customer service we have experienced. As a medical device company, we often require next-day shipments if our scheduled pickup is missed. However, this location creates significant challenges unless you arrive with your own label. The staff are unwilling to assist, refuse to scan labels, and are extremely rude. Although the posted pickup time is 8:00 p.m., they create issues for customers arriving as early as 7:00 p.m
  • GD
    Garry Doolittle
    Aug 23, 2025
    5.0
    Crowded or not, the service is fast and politely professional. Locations are convenient, which indicates customer oriented investment.
  • DW
    D Jewel Weems
    Jul 23, 2025
    5.0
    Everyone in there is always so nice and helpful and pleasant
  • JC
    Jeremy Cundiff
    Jul 21, 2025
    3.0
    Honestly, it was a little frustrating. I get that they’re busy, but it would be nice if they could take a minute to make sure someone is home before they just dash off. I appreciate that they want to keep things moving, but a quick second glance wouldn’t hurt! Overall, it’s just a little annoying to feel like my package was this close to being delivered yet seemed to vanish into thin air. Here’s hoping for better luck next time with a driver who takes a moment to make sure they aren’t leaving disappointed customers behind!

Frequently Asked Questions About FedEx Ship Center

What services does FedEx Ship Center in Clinton Township offer?

FedEx Ship Center provides packing supplies, boxes, expedited, standard, economy, ground, international, and freight shipping services.

What are the operating hours of the FedEx Ship Center in Clinton Township?

The center is open Monday to Friday from 9:00 AM to 7:30 PM, and Saturday from 9:00 AM to 5:00 PM. It is closed on Sundays.