Staples

3.6
245 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Clawson, MI provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
1129 West 14 Mile Rd., Clawson, MI
48017, United States

Hours

Reviews

3.6
245 reviews
5 stars
125
4 stars
34
3 stars
16
2 stars
7
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; while some employees like Khadijah received high praise for their helpfulness, others were reported as rude or unhelpful.

Store Cleanliness

Numerous reviews highlighted issues with store cleanliness, describing it as dirty and unwelcoming.

Staff Knowledge

Some customers appreciated the knowledgeable staff who were able to assist with product inquiries, while others experienced frustration due to lack of assistance.

Service Efficiency

Customers reported long wait times and inefficiencies, particularly with printing and returns, leading to dissatisfaction.

Product Availability

Several reviews mentioned issues with stock availability, including items being advertised as in stock but not actually available.
  • BW
    Brandon Walker
    6 days ago
    1.0
    This place is horrible. Associates don’t give a damn about customer service.
  • NG
    Nicole Gregory
    6 days ago
    5.0
    Khadijah was very helpful in getting my order done on time. Her professionalism is appreciated. THANK You.
  • BC
    Brooklyn Christie
    Nov 17, 2025
    1.0
    I am a human being with red blood in my veins, and I breathe the same air as everyone else. For the last two years, I’ve been looking for my “computer man” from Staples, and I finally saw him while he was out shopping. I walked up to him, and he told me the entire story. Wow. I used to love coming to the Staples on 14 Mile and Crooks, but not anymore. How can your Human Resources department allow a white man to call this gentleman the N-word and other racial slurs? And how could the older white coworker who witnessed it stay silent? What a shame. The saddest part is that the Black associate at Staples didn’t stand up for him either. That disappointment runs deep. I only went to that store hoping to find Jeff, and I’m glad I finally did. I’m going to write a letter to the NAACP and the Civil Rights Office, because it’s clear to me that Staples HR has no moral compass when it comes to respecting people of color. Jeff worked there for 20 years, and yet he wasn’t allowed to defend himself. He even showed me the video of the man getting in his face and flipping him off. And somehow he was the one punished? Every time I step foot in that store, I’m going to call out Jeff’s name so the manager can think long and hard about the loss they caused. I also got the name of the older white coworker who stood by silently—I’ll be avoiding him and his incognito racial self. Jeff told me he can still work on my computer privately, and I won’t ever need Staples again. I’m extremely disappointed in this company. We’re living in the 21st century, and we still can’t treat each other with basic respect. Staples, you have officially lost a loyal, long-term customer. I’ll be taking my business to your competitors.
  • KG
    Kenneth Green
    Nov 17, 2025
    5.0
    What a lovely store with everything you need! And Erika made my morning so much brighter with her friendliness and helpfulness. A stressful morning turned into a wonderful experience because of her :)
  • LB
    Lorraine Burton
    Nov 10, 2025
    5.0
    Web site is very user friendly and when I picked up my order I was greeted by a friendly staff member. Pick up was easy.

Frequently Asked Questions About Staples

What services does Staples in Clawson, MI offer?

Staples in Clawson provides printing, shipping, technology, travel, recycling services, direct mail, design, passport photos, Amazon returns and pickup, among other services.

What are the operating hours of Staples in Clawson?

Staples is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 10:00 AM to 6:00 PM.