Staples

4.0
160 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Chesterfield, MI provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
51382 Gratiot Ave, Chesterfield, MI
48051, United States

Hours

Reviews

4.0
160 reviews
5 stars
100
4 stars
20
3 stars
7
2 stars
7
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised the helpfulness and friendliness of staff, others reported rude or unhelpful interactions.

Store Organization

The store is generally described as clean, well-organized, and easy to navigate, with a good selection of products.

Wait Times

Several customers expressed frustration with long wait times, particularly in the printing and returns departments, indicating a need for better staffing.

Product Availability

Customers appreciated the availability of products and the ease of finding what they needed, although some reported issues with incorrect pricing and stock.

Overall Experience

While many customers had positive experiences and plan to return, there are notable complaints about specific staff interactions and service delays.
  • DY
    Deb Yacko
    1 day ago
    3.0
    Cashier was at the other end of the store. Store was very lacking with staff.
  • SJ
    Sue J
    Oct 31, 2025
    5.0
    Quickly found what I needed. Staff was very helpful and courtous.
  • SS
    sam sam
    Oct 15, 2025
    5.0
    Customer service was wonderful, found product I needed easily and delivered on time too
  • LY
    Lawrence “Junior” Yaklin
    Sep 8, 2025
    5.0
    The store is clean and well organized. The staff is friendly and knowledgeable
  • RP
    Richard Polk
    Aug 23, 2025
    2.0
    2 lines open. 1 line by ups desk. One cashier. Got in non ups line, customers in front of me in the line I was in were waited on. Someone complained in ups line and cashier started waiting on that line and then third line opened with another cashier. After there was a line in the 3rd opening I was told the line I was in was suddenly closed after I already punched in my info. Total BS!

Frequently Asked Questions About Staples

What types of services does Staples in Chesterfield, MI offer?

Staples provides printing, shipping, technology, travel, recycling, design services, passport photos, Amazon returns and pickup, as well as TSA PreCheck® services.

What are the store hours for Staples in Chesterfield, MI?

The store is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 10:00 AM to 6:00 PM.