United States Postal Service

3.3
14 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 41951 Wilson Memorial Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
41951 Wilson Memorial Dr, Chassell, MI
49916, United States

Hours

Reviews

3.3
14 reviews
5 stars
8
4 stars
0
3 stars
0
2 stars
0
1 star
6
  • NL
    Nancy Langston
    May 4, 2024
    5.0
    The staff are super helpful and accommodating. I love our little local post office!
  • BH
    Brian Harbour
    Oct 23, 2022
    1.0
    I am very upset on what is going on in the Chassell Post Office! I have been told that there is a new postmaster that creates chaos by not working with her customers. She is very rude when confronted, just terrible! Here is the problem. I have been been sending business receipts and documents (for years) to a business partner of mine that has owned a business in Chassell for over 30 years. Never had a problem! Now, with the direction of the new postmaster, she is returning all of the documents to me over a technicality that he has failed to do. This is nonsense! We are paying fines due to the documents not getting to their proper destination. He has spoken to her and tried to resolve the problem, guess what, she is still unwilling to work with us. This woman needs to be FIRED!!
  • NH
    N H
    May 3, 2017
    5.0
    Nicest post office i have ever been to.
  • NM
    Nathan Miller
    Oct 19, 2016
    1.0
    The staff here used to be very friendly. They'd remember your name, help you to the ends of the earth to get your package delivered on time, and I never had any problems for 8 years. That changed in mid-2022. Their new staff accused me of stealing supplies from them immediately after taking on their new role and within 5 seconds of me entering the building, demanding receipts for things I'd purchased months ago from different USPS locations. I was flabbergasted at their attacks. They did not back down and I was forced to drive to a different post office to ship my packages. They had no evidence I had done anything wrong but insisted I had stolen merchandise, which was completely untrue and uncalled for. I'm a regular business customer who spends a few hundred bucks a month on shipping, stamps, and supplies. The new postmaster of this post office should be ashamed of themselves for this kind of behavior. I will not be stopping here in the future. Beware.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.