United States Postal Service

2.8
145 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 26056 Van Dyke Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
26056 Van Dyke Ave, Center Line, MI
48015, United States

Hours

Reviews

2.8
145 reviews
5 stars
56
4 stars
7
3 stars
4
2 stars
7
1 star
71

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported experiencing rude and unprofessional behavior from staff, particularly from a specific employee named Toni.

Staff Attitude

Feedback indicates a significant inconsistency in staff attitudes, with some employees being described as friendly and helpful, while others were noted for their hostility and lack of empathy.

Service Efficiency

Customers expressed frustration with long wait times and inefficient service, particularly regarding package scanning and processing.

Facility Issues

Several reviews mentioned problems with the post office's physical condition and operational hours, including early closures and inadequate maintenance.

Mixed Experiences

While some customers praised the service and staff, others had negative experiences, suggesting a lack of consistency in service quality.
  • JM
    John Mott
    Nov 27, 2025
    5.0
    I sell on ebay and do alot of business with this location and they seem great.
  • MM
    motown mark
    Oct 29, 2025
    4.0
    On 10/29/25 the young lady working late afternoon was most pleasant. This location I feel gets a bad rap.Be kind n kindness is return..Thank Center Line USPS..
  • BD
    Benjamin David
    Oct 17, 2025
    1.0
    I actually like USPS logistics operations excluding The Pontiac sorting facility. I do not like the local centerline post office workers and their attitudes. It seems like they try harder at complicating your requests than solving the issue. The employees here have such a hostile attitude to customers who pay their salaries both by taxes and by business. I hope I never have to go here again. Very rude workers
  • TF
    Tieana Florence
    Sep 30, 2025
    1.0
    The staff here act like customer service is a hostage situation.
  • DI
    Daniel Rutty III
    Aug 11, 2025
    1.0
    Hey lady!!! If you so damn miserable, maybe you should quit your job. You have absolutely no customer service skills at all... I have worked in the customer service industry for 20 years now and if you were one of my employees, you would have been terminated a long time ago. Also can anyone tell me why Centerline hardly ever delivers mail on Saturdays or Mondays

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.