United States Postal Service

2.8
143 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 26056 Van Dyke Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
26056 Van Dyke Ave, Center Line, MI
48015, United States

Hours

Reviews

2.8
143 reviews
5 stars
54
4 stars
7
3 stars
4
2 stars
7
1 star
71

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, particularly from a specific employee named Toni, leading to a negative perception of service.

Staff Attitude

Feedback indicates a mix of friendly and helpful staff, but also highlights a significant number of complaints about staff being unfriendly or dismissive.

Service Efficiency

Customers experienced long wait times and issues with package scanning, leading to frustration over service delays.

Facility Issues

There are complaints about the post office closing early and not adhering to posted hours, as well as requests for building updates and better maintenance.

Mixed Experiences

While some customers praised specific employees for their helpfulness, others had consistently negative experiences, suggesting a lack of uniform service quality.
  • MM
    motown mark
    Oct 29, 2025
    4.0
    On 10/29/25 the young lady working late afternoon was most pleasant. This location I feel gets a bad rap.Be kind n kindness is return..Thank Center Line USPS..
  • BD
    Benjamin David
    Oct 17, 2025
    1.0
    I actually like USPS logistics operations excluding The Pontiac sorting facility. I do not like the local centerline post office workers and their attitudes. It seems like they try harder at complicating your requests than solving the issue. The employees here have such a hostile attitude to customers who pay their salaries both by taxes and by business. I hope I never have to go here again. Very rude workers
  • TF
    Tieana Florence
    Sep 30, 2025
    1.0
    The staff here act like customer service is a hostage situation.
  • DI
    Daniel Rutty III
    Aug 11, 2025
    1.0
    Hey lady!!! If you so damn miserable, maybe you should quit your job. You have absolutely no customer service skills at all... I have worked in the customer service industry for 20 years now and if you were one of my employees, you would have been terminated a long time ago. Also can anyone tell me why Centerline hardly ever delivers mail on Saturdays or Mondays
  • AA
    Angie
    Aug 2, 2025
    5.0
    There were two Af Am ladies at the counter.They were both courteous and helpful.I was in and out in less than 5 minutes.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.