United States Postal Service

3.5
28 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 12840 Grafton Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
12840 Grafton Rd, Carleton, MI
48117, United States

Hours

Reviews

3.5
28 reviews
5 stars
16
4 stars
2
3 stars
0
2 stars
1
1 star
9
  • BS
    Brad Smith
    Sep 8, 2025
    5.0
    One of the best Post Offices I have had the pleasure of going to. Very professional and helpful. This one should be modeled to the others especially the larger ones in the area. The staff are super friendly, helpful, and willing to assist. Even when the lobby is full of customers they are helpful and friendly.
  • JM
    Jamie Markich
    Sep 3, 2025
    5.0
    Associate was very kind and helpful
  • MH
    Megan Hensley
    Jul 8, 2019
    1.0
    I would give them 0 stars if possible. The tall gentleman, Benneth I believe is his name, was great. He did attempt to help as much as possible but not after waiting over 20 minutes to be told they would do nothing. As a business the post office is nothing but a scam. Paid $25.50 to over night something to the business I used to work for. It came back as Insufficient Address. Not only was the address correct and they refused to resent the item unless i pay another $25.50, it was time sensitive mail that is why it was scent OVERNIGHT. I refuse to pay $51 to send a single piece of mail that they did not deliver correctly the first time even though it was addressed correctly.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.