Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 480 N Canton Center Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.1
392 reviews
5 stars
79
4 stars
15
3 stars
19
2 stars
26
1 star
253
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with some employees being friendly and helpful while others are reported as rude and unprofessional.
Efficiency
Many customers expressed frustration with long wait times and slow service, often citing understaffing as a major issue.
Organization
Several reviews mentioned poor organization, particularly regarding passport services and package handling, leading to delays and confusion.
Staff Attitude
There are numerous complaints about staff attitudes, with reports of rudeness and lack of care for customer needs.
Mixed Experiences
While some customers had positive experiences, particularly with specific employees, the overall sentiment leans towards dissatisfaction with the service quality.
- MDMohit Dhawan6 days ago1.0No respect no courtesy no value of time Employee named ED kept looking us waiting for appointment of 2.30 till 2.50 never helped. Open asking they told u have to wait even u have appointment than what’s the use of taking appointment..!!
- ASashmi suranseNov 6, 20255.0Ed was so kind, polite, humble and friendly. He helped us process our passport application with ease and we were out the door in 10 minutes. Amazingly fast and friendly service. Ed is a good person. Make sure to say hi to him.
- MBMarina BlancoNov 5, 20251.0Their postal carrier misdelivered 2 packages to the wrong address and it took 2 days with an incompetent staff person named Atisha to try and get it resolved. When I called again today to check the status she was so rude and hung up on me! Useless...she should not be working in a customer service position. Thank goodness I finally received help from a wonderful person named Chrstine who solved the issue in less than 30 minutes and the package was delivered. That post office needs to weed out incompetence.
- MWMatthew WagnerOct 31, 20255.0Friendly encounter about chocolate and Halloween!
- NNNoOct 29, 20252.0Why is the rude unprofessionalism being allowed? There are folks out here who have good customer service skills.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What are the operating hours of the United States Postal Service at 480 N Canton Center Rd?
The Post Office is open Monday through Friday from 8:00 AM to 8:00 PM, Saturday from 8:00 AM to 5:00 PM, and closed on Sundays.
Can I apply for a U.S. passport at this Post Office location?
Yes, this Post Office accepts first-time U.S. passport applications and many locations also offer passport photo services.
Do I need an appointment for passport services at this Post Office?
Most passport services require scheduling an appointment using the online scheduler, though limited walk-in hours are available at select locations.
How much does a passport photo cost at this USPS?
The current fee for a passport photo is $15.
Can I rent a PO Box online before visiting this Post Office?
Yes, you can search for and reserve PO Boxes online at https://www.usps.com/manage/po-boxes.htm and complete your setup in person.
Are PO Boxes accessible after normal lobby hours at this location?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary by location. Please check with this Post Office for specific hours.
What nearby dining options can I visit after using the Post Office?
Nearby you can find restaurants like China House, Sweetwaters Coffee and Tea, Dairy Queen, Aki Sushi & Thai, and Hungry Howie's Pizza for a wide variety of dining choices.
Are there nearby services for pets if I need care after visiting the Post Office?
Yes, Pawsitive Pet Care, a pet sitting and veterinarian service, is located nearby for your pet's needs.
If I need banking services close to the Post Office, where can I go?
Nearby banks include Charter One Bank and Citizens bank credit union, making it convenient to handle postal and financial needs in one trip.
What additional services does the United States Postal Service at this location offer?
Besides mailing and shipping, this Post Office offers money orders, Post Office boxes, passports, gift cards, and packing supplies.