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Visit your local Post Office™ at 480 N Canton Center Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Many customers reported rude and unprofessional behavior from staff, with several specific complaints about individual employees.
Service Efficiency
Numerous reviews highlighted long wait times and understaffing, leading to frustration among customers.
Mixed Experiences
While some customers praised specific employees for their helpfulness, others had negative experiences, indicating inconsistency in service quality.
Package Handling Issues
Several customers experienced problems with package delivery and handling, including misdeliveries and delays.
SD
Sue Dolinski
Jan 1, 2026
1.0
Terrible service. Atleast 3 days a week we get mail and packages in our box or on our steps for a house on a while other street. Yesterday we found mail in the snow because we got about 10 letters in a rubber band and a box that hardly fit in the box and door wouldn't shut. All the mail was for the wrong address. We have com0lained, the owners of the mail have complained. Its been almost a year that this has been going on.
The office wants to say its new driver, its not!!
TT
Thalia
Dec 26, 2025
1.0
The worst ever, holding my package from macys saying the house is vacant!!! Though I received an email saying it was delivered but nothing was there!! And when I called an african american woman said its in my hand, I am not sending it to you , you need to come to the post office and pick it up!!! Then she hung up on me… they're not doing their job, very inconvenient, someone needs to teach them how to do their job the right way or kick them out…. Give a chance to a professionals
DB
DR Vicki Byrd
Dec 14, 2025
5.0
Awesome service
MA
Mohammed Alalawi
Dec 12, 2025
1.0
Terrible service. The girl that was helping me was very rude. Not sure why they work in that spot when they hate the job. Will not allow any questions and went nuts when i asked a question. She tells me do you know who i am to ask me. Really hate the service.
RA
Ramir A
Nov 26, 2025
1.0
We got a postcard in the mail saying that we have a package that’s not delivered because it was oversized and heavy. The person who wrote on the postcard crossed out re-delivery so I called the main office to ask. She said that if it is too heavy and oversize USPS should not have taken it . The article number that was on the postcard did not work so she gave the Canton office number. I called the number and it rang until it became a dial tone (no answer). We eventually went to the office and asked (since we have 2 deliveries like this in the past week). The personnel across the window claims that it wasn’t delivered because it was oversized and heavy but it doesn’t make sense since we have 2 past deliveries that were the same sizes. And weight. Then The USPS Canton personnel claimed that the other 2 oversized and heavy packages were probably delivered because the mailman was a man and the other one that wrote the post card was a female. We paid $263.00 dollars and have to pick it up ourselves because a female mail carrier is on duty. We were not even given any assistance to take it to the car. This incident Never happened with FedEx or UPS.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What are the operating hours of the United States Postal Service at 480 N Canton Center Rd?
The Post Office is open Monday through Friday from 8:00 AM to 8:00 PM, Saturday from 8:00 AM to 5:00 PM, and closed on Sundays.
Can I apply for a U.S. passport at this Post Office location?
Yes, this Post Office accepts first-time U.S. passport applications and many locations also offer passport photo services.
Do I need an appointment for passport services at this Post Office?
Most passport services require scheduling an appointment using the online scheduler, though limited walk-in hours are available at select locations.
How much does a passport photo cost at this USPS?
The current fee for a passport photo is $15.
Can I rent a PO Box online before visiting this Post Office?
Yes, you can search for and reserve PO Boxes online at https://www.usps.com/manage/po-boxes.htm and complete your setup in person.
Are PO Boxes accessible after normal lobby hours at this location?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary by location. Please check with this Post Office for specific hours.
What nearby dining options can I visit after using the Post Office?
Nearby you can find restaurants like China House, Sweetwaters Coffee and Tea, Dairy Queen, Aki Sushi & Thai, and Hungry Howie's Pizza for a wide variety of dining choices.
Are there nearby services for pets if I need care after visiting the Post Office?
Yes, Pawsitive Pet Care, a pet sitting and veterinarian service, is located nearby for your pet's needs.
If I need banking services close to the Post Office, where can I go?
Nearby banks include Charter One Bank and Citizens bank credit union, making it convenient to handle postal and financial needs in one trip.
What additional services does the United States Postal Service at this location offer?
Besides mailing and shipping, this Post Office offers money orders, Post Office boxes, passports, gift cards, and packing supplies.