Business Details
About
Shipping Service
RXO Logistics is the largest provider of last mile logistics for heavy goods in North America. Last mile is a critically important part of the supply chain that benefits from scale, technology and experience. We arrange an average of 10,000,000 last mile deliveries and about 500,000 assemblies and installations annually.
Location
Hours
Reviews
4.3
696 reviews
5 stars
539
4 stars
27
3 stars8
2 stars9
1 star
113
What are people saying?
AI-generated from recent customer reviews
Delivery Service
Overall, customers praised the delivery service for being timely, professional, and courteous.
Communication
Many customers appreciated the clear communication regarding delivery times and updates, although some experienced significant issues with communication breakdowns.
Professionalism
The delivery teams were frequently described as friendly, professional, and efficient in handling items.
Installation Issues
Several reviews highlighted problems with installation services, including incorrect installations and lack of proper equipment.
Customer Service
Customer service received mixed reviews, with some praising responsiveness while others reported frustration with delays and lack of follow-up.
- LWLes WoodwardNov 9, 20255.0Plenty
- AEAstrid EllisNov 3, 20255.0We had a mattress delivery scheduled through the app. The app was easy to use, we could choose our date, we received a confirmation through the app as well as via text message. The day before delivery we got a notification. The day of delivery we received an update prior delivery with the time window and we were able to live track the delivery vehicle. Due to unforeseen circumstances we had to leave and weren’t able to be physically present. Our camera system allowed us to communicate with the delivery team. They understood our wish were to put the mattress and confirmed by hand sign into the camera. They stored the mattress on the back deck as we wished and even considered placing it near the house wall to be less exposed to the weather. Great job!! Thank you. I wish I could personally thank the delivery team!
- MMMattOct 18, 20255.0Great bed love it thank you
- KPKeith PasdenOct 7, 20255.0Excellent delivery service. The guys were courteous and informative.
- JKJeff KotlarekOct 4, 20255.0TJ and his partner were awesome! Kept me updated on delivery time and were on time. They assembled everything and cleaned up. Awesome job!
Frequently Asked Questions About RXO
What type of logistics services does RXO provide?
RXO is the largest provider of last mile logistics for heavy goods in North America, arranging around 10 million last mile deliveries plus about 500,000 assemblies and installations annually.
Where is RXO located?
RXO is located at 47440 Michigan Ave, Suite 130, Canton, Michigan, 48188, USA.
What are RXO's business hours?
RXO is open Monday through Saturday from 8:00 AM to 5:00 PM and is closed on Sundays.
How can I contact RXO for inquiries about last mile deliveries?
You can reach RXO via email at lastmile@rxo.com or call their main phone number at +1 800-883-4593.
Does RXO support customers who speak languages other than English?
Yes, RXO provides services in both English and Spanish.
What industries or categories does RXO operate in?
RXO operates as part of XPO Enterprise Services, specializing in shipping services and cargo and freight company operations.
Is there a way to learn more about RXO's last mile logistics?
Yes, you can learn more at https://last-mile.xpo.com/, which features detailed information about RXO's last mile logistics.
Which nearby places could help customers find RXO or complement their visit?
Nearby places include XPO Logistics, Inc., Millcraft distribution services, and Bath & Body Works. Visitors might use XPO Logistics for freight services or visit Millcraft and Bath & Body Works for retail shopping before or after their RXO visit.
Are there dining options near RXO for customers or visitors?
Yes, nearby dining options include Angie’s Hamburger Stand, ANGIES BURGERS, Vinnie’s Hamburger Stand, Pizza Hut Express, and Starbucks, providing convenient food and beverage choices for visitors to RXO.
What nearby facilities offer storage or financial services for customers of RXO?
Nearby, you can find storage facilities such as Find Local Storage and Public Storage, as well as Community Financial Credit Union for banking needs, which may be useful for RXO customers requiring additional services during their visit.