United States Postal Service

2.8
67 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 9339 Cherry Valley Ave SE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
9339 Cherry Valley Ave SE, Caledonia, MI
49316, United States

Hours

Reviews

2.8
67 reviews
5 stars
28
4 stars
1
3 stars
2
2 stars
1
1 star
35
  • KK
    ksmity
    Dec 15, 2025
    1.0
    This winter our mail wasn't delivered for 3 days and counting I went to the post office and the man said she wasn't back yet it was just before 5 pm so i told him the problem and he developed an attitude immediently so I asked what he would suggest to get my mail he didn't offer any options and continued with asking if the road was plowed, salted ect , it was I told him amazon ,fed ex don't have a problem he said it was up to the driver to deliver or not I asked if I could pick it up tomorrow he said he wouldn't know this post office has done this in previous years they are the rudest people I've ever met attitude right away! Our mail is being held hostage by them and they don't care
  • ME
    Morgan Endsley
    Dec 5, 2025
    1.0
    Not surprised at all to see the rating here. Drive elsewhere for your postal service needs. Communication skills are nonexistent in this facility. Specifically Nate. I’ve had more mature teenagers help me.
  • NK
    Ned Kamminga
    Oct 5, 2025
    1.0
    I was there to simply ask about an address without a mailbox and what I needed to do. Also I dropped off a birthday card for my niece. The guy was a jerk and all but told me I was incompetent for the questions I was asking. Somehow the birthday card never made it to my niece either.
  • PN
    Phi Nguyen
    Aug 21, 2025
    5.0
    The service was excellent. The staff was professional, efficient, and very helpful. My passport application was processed quickly, and I am very satisfied with the overall experience.
  • DF
    Dan Farkas
    Jun 19, 2018
    5.0
    I had fine service. The location is a bit hidden though.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.