Brand Certified
The UPS Store
2.8(212 reviews)
Certified by The UPS Store • Mar 01, 2026
Business Details
23772 West Rd, Brownstown Township, MI
48183, United States
Certified by The UPS Store • Mar 01, 2026
(734) 692-1888
Certified by The UPS Store • Mar 01, 2026
https://locations.theupsstore.com/mi/brownstown-township/23772-west-rd
Certified by The UPS Store • Mar 01, 2026
About
Certified by The UPS Store • Mar 01, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5041 in Brownstown Township offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - East Of Telegraph, Across From Kroger.
Details
- DeliveryNot available
Location
Certified by The UPS Store • Mar 01, 2026
Hours
Certified by The UPS Store • Mar 01, 2026
Reviews
2.8
212 reviews
5 stars
83
4 stars
11
3 stars3
2 stars
12
1 star
103
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; some employees are praised for their kindness and helpfulness, while others are criticized for rudeness and poor attitudes.
Wait Times
Customers frequently mention long wait times, though many note that the staff works quickly to process customers once they are attended to.
Store Cleanliness
Several reviews indicate that the store is often dirty and unkempt, which detracts from the overall customer experience.
Pricing Issues
Customers express frustration over being charged for basic services, such as tape for packages, which has led to negative impressions of the store.
Staff Attitude
There are numerous complaints about staff being unprofessional and rude, with some customers vowing not to return due to their experiences.
- PJPeters JDec 4, 20235.0The current owner and staff of this store are EXCELLENT! All of the staff works very hard, is kind and very helpful. It is a pleasure to ship items from this store. Thank you for your hard work and Outstanding Customer Service. Very Much appreciated. Best Wishes!
- SSstacey sharlowJul 25, 20231.0owner of the store is a joke who does not care for customers.
- CCCMay 15, 20231.0Don’t waste your time at this location, today the worker decided because she was too busy she closed the business for two hours. Must be nice when you can pick and choose when to work.
- MCMatt ClarkFeb 17, 20231.0To much to say. I'll go 15 min farther at this point to mail packages
- VHVic HarveyJul 1, 20204.0Customer service was good for me each and every time. Not sure why some of you are complaining but im sure you're all responsible for your own issues. Don't deflect attention from your own poor attitudes. Some of you should examine your own behavior. The only issue I have at all is that they close at 3. I was just making it by 5z I work nights so ill have to either stay up very late or get up very early to return anything but that's my problem. Ill figure it out.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 9:00 AM - 3:30 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
Brand Certified Facts from The UPS Store
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Certified March 01, 2026Yext Knowledge Graph
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